Job description
Connect to your Industry
At Deloitte, we’re all about making an impact that matters, together. And nowhere is this more apparent than among our 3,000+ strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essential strategy, support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internal clients, you’ll be making an impact for all the hugely influential organisations Deloitte works with, too.
Covering all our distinct areas: Human Resources, Clients & Industries, Finance & Legal, Central Business Services, Quality, Risk & Security, Technology & Digital Services, and Real Estate, the opportunities here are vast. And what’s more, you can grow your career in whatever direction you choose. We’ll support you all the way.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
As a senior member of Deloitte’s centralised Internal Communications & Engagement function, this role offers varied challenges with a real opportunity to make a difference, acting as a business partner to the UK Tax & Legal leadership team and advising them on all aspects of Internal Communications.
Our Tax & Legal business employs around 5,000 of Deloitte’s 26,000 people in the UK. The Head of Internal Communications role advises and supports the leaders of our Tax & Legal service line and their respective leadership teams, partnering with key stakeholders to plan, develop and deliver an engaging communications strategy. Reporting into the Director of Internal Communications & Engagement for Deloitte in the UK, the successful candidate will be part of the centralised (firmwide) communications team, working with the Heads of Internal Communications in our other UK businesses, to ensure Tax & Legal communications channels, processes and messages are consistent with, and contribute to, firmwide communications and our Ambition (strategy), shared values and purpose.
Connect to your skills and professional experience
This role is perfect for a proven, confident professional Communicator with experience of partnering with, and offering solutions to, Executive leadership teams in a large, complex organisation. You will be highly influential, able to sell new ideas, offer challenging perspectives and know how to think strategically.
Essential:
- Strategy: develop and deliver the internal communications and engagement strategy to support the leadership of Tax & Legal and to feed into firmwide communications and our NSE Ambition, so that our efforts are aligned and consistent yet relevant to your local audiences
- Advisory: advise the Managing Partner for Tax & Legal, their Chief of Staff and other key stakeholders on their communications agendas including key messages, tone of voice and channels
- Adaptation: carry forward and implement the UK firmwide Internal Communications strategy with a localised version specific to the needs of Tax & Legal
- Execution: plan, lead and deliver key engagement events, including Partner conferences and ‘all hands’ meetings with the Managing Partner in conjunction with events teams and other support roles
- Localisation: adapt and contextualise firmwide campaigns and messages for local audiences
- Team working: work closely with other key stakeholders and peer groups including Marketing, External Communications, Social, People & Purpose and HR to plan, design and deliver high-impact communications with measurable outcomes
- Listening: stay close to the ‘pulse’ of the Tax & Legal service line – through strong relationships and both qualitative and quantitative feedback and measurement techniques, have a clear view of what is working well and areas that need improvement
Desirable:
- Development of internal social media channels and campaigns
- Sentiment analysis of communications effectiveness
- Working in a highly matrixed organisation
- Transformation Communications at enterprise scale
Connect to your service line - Enabling Functions
Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
“Here at Deloitte we’re proud to be part of a global network of nearly 400,000 people – and that’s why the role of the Internal Communications professional is so important. We connect the dots in a highly matrixed, fast-moving, entrepreneurial organisation that’s influencing business for good.” Drew McMillan, Director of Internal Communications & Engagement, UK
“We have an ambition to create a culture of client obsession and a passion for winning.” Lisa Stott, Managing Partner, Tax & Legal
Connect to your agile working options
Location: UK Wide
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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