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Have you a good understanding of Food Safety law and policies across UK and Europe? Do you possess the ability to develop and relationships and be diplomatic to bridge gaps within the organisation? We are currently looking for a Head of Food, Beverage & Hotel to join our team… Is this the opportunity you have been looking for?

Following changes to the business, you will be responsible for heading up the global onboard food, beverage & hotel function for onboard services across all passenger routes. The successful candidate will be managing a team of category managers across the food, beverage, and consumables as well as a production manager to optimize the food production from supplier to plate. You will be working closely with group procurement to build a food strategy across all passenger vessels that leverages on scale and meets the needs for all routes. The position will entail working closely with suppliers and local route teams to deliver a quality of food offering which will meet the needs of all passengers.

We are seeking an individual who is pro-active in their approach, eager to learn, in a busy environment, but has excellent management skills whilst being able to develop effective relationships. Confident managing time, prioritising workloads effectively, alongside fantastic communication skills with your own team and other department members. Strong health, safety and quality knowledge to ensure the companies activities are in accordance with relevant policies. During this role you will need to be able to suggest improvements, be proactive and use a variety of management techniques to ensure a safe level of working whilst driving the business forward.

Principle Accountabilities:

• Creation of Menus and offers for BU Ropax Vessels.
• Responsible for Food Margin across BU Ropax Vessels.
• Holds the supplier relationship with Group Procurement and aids in Tenders.
• Head Of Role is responsible for laundry contracts in collaboration with Group Procurement.
• Commercial reporting and margin management.
• Sell through reporting and item sales ranking.
• Managing stock levels in warehouses so we have the right amount for the operation.
• Assisting the Category Managers in the day today management of the category.

Knowledge and Qualifications:

• Strong organizational skills.
• Ability to work on numerous projects at the same time with different agencies.
• Good understanding of how to create a good dining experience for customers.
• Strong communicator and facilitator to implement changes with kitchen and serving staff.
• Good understanding of consumer food occasions and what drives growth and spend per head.
• The ability to develop relationships and be diplomatic to bridge gaps in an organization.
• Solid track record in developing topline growth for a quick service or full-service restaurant.
• Have a good understanding of Food Safety law and policies across the UK and Europe.

Sound like a terrific opportunity? ……If so, please get in touch with us!!!

Now about what we can give you.

You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to Thrive, our award-winning Wellbeing platform.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Who We Are…. DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 3.6bn. To over 8,000 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For four million passengers, we provide safe overnight and short sea ferry services. We have more than 11,000 employees, located on ships and in offices across more than twenty countries. DFDS was founded in 1866, with our headquarters in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network. We are part of the CILT Top 30 Logistics Providers List.

Interested? Apply now! If you’re looking for a varied role and have a desire to work in one of Northern Europe’s leading shipping and logistics company, please send us across your CV!

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Talent Acquisition Team