Head of After Sales - North of England

Head of After Sales - North of England Warrington, North West England, England

Provide Consulting Ltd
Full Time Warrington, North West England, England 72000 - 78000 GBP ANNUAL Today
Job description

Our client is one of the top three leading companies in the material handling equipment and Intralogistics sectors worldwide - and we are very interested in speaking with you further about your career.

Your role within the business will play a crucial part in providing the customer with complete peace of mind in managing their intra-company logistics.

Role Purpose

  • Oversee the Health, Safety and Well-being of the Customer Service team
  • Managing an operational and management team to deliver agreed financial and operational targets, customer service levels and defined Customer Service processes
  • Ensure the development of direct reports and indirect reports in line with company goals and objectives

Role Responsibilities

  • Promote a safety first culture within our business
  • Develop, implement and deliver a Customer Service strategy that delivers our financial and customer service expectation
  • Coach, mentor and develop the service teams, including new starters.
  • Manage a Customer Service region in the delivery of customer service targets
  • Liaise with all necessary departments to develop and implement all aspects of our business model
  • Report on agreed financial and operational targets in regular performance review meetings.
  • Grow the Customer Service business by identifying business opportunities in close conjunction with regional service teams and Sales functions

What We Offer

  • 25 days annual leave plus bank holidays
  • Discount website which will give you access to 100’s of brands with opportunities for savings and cashback
  • Company Pension Scheme: Employer matched contributions of between 5% and 10%
  • Private Medical Insurance: Free to all employees as a taxable benefit, with additional option of adding on partners/children at a small cost
  • Company car and fuel card
  • Company laptop and phone

Role Requirements

  • Someone who can demonstrate prior leadership experience, specifically managing and developing managers
  • Full valid current driving licence.

Job Type: Full-time

Salary: £72,000.00-£78,000.00 per year

Schedule:

  • Day shift
  • Monday to Friday

Work Location: On the road

Head of After Sales - North of England
Provide Consulting Ltd

www.providepeople.com
Milton Keynes, United Kingdom
David Freeman
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
HR Consulting
2002
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