Job description
- Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services
- Processing membership applications and fees, collecting insurance information, and issuing memberships
- Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
- Updating member records with new contact information and payment details
- Maintaining membership records and processing fees as directed by management
- Collecting payment from members for gym services rendered
- Explaining facility policies and procedures to new members and helping them get acquainted with the facility
- Selling stock (drinks, food & clothing)
- Keeping the reception area/entrance clean and tidy
Job Types: Full-time, Part-time
Part-time hours: 25-35 per week
Salary: £11.50 per hour
Benefits:
- Employee discount
- Free parking
- Gym membership
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Education:
- GCSE or equivalent (preferred)
Experience:
- Gym/Sports Centre: 1 year (preferred)
Ability to Commute:
- Liverpool (preferred)
Ability to Relocate:
- Liverpool: Relocate before starting work (preferred)
Work Location: In person
Expected start date: 20/09/2023