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guest services Oceanside, CA

US Marine Corps
Full Time Oceanside, CA 22 - 20.170192307692307 USD HOURLY Today
Job description

Duties

Assist Management in the supervision, management, and administration of the beach complex recreational activity. Assists in carrying out program projects, primarily in program planning, staff training, and administrative duties and annual budget. Assigns, reviews, and evaluates the work of Guest and Beach Services associates. Ensures the work is completed in compliance with established procedures and instructions. Trains new employees, instructs proper procedures and solves problems related to work.

Makes reservations and collects fees. Checks patrons in and out and inspects sites upon patron arrival and departure. Supervises safety operations. Reports any requirements for maintenance, cleaning and/or repair to the Manager as required. Assumes operational duties in the absence of the Manager.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other duties as assigned.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

Two years experience that demonstrates a practical knowledge and experience in a variety of recreational activities with preference at a lodging facility and one year experience in customer service. Must have knowledge of equipment, supplies and procedures in order to maintain efficient functioning of the operation. Must have the ability to work independently. Must be able to work irregular hours. Must possess or have the ability to obtain CPR certification from the American Red Cross. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
  • Education/certification certificate(s), if applicable.
  • If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

    • Stability of Federal Civilian Service
    • People with passion for doing work that matters
    • Quality of Work Life Balance
    • Competitive Pay
    • Comprehensive Benefit Packages
    • Marine Corps Exchange and Base Facility Privileges

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

    • Stability of Federal Civilian Service
    • People with passion for doing work that matters
    • Quality of Work Life Balance
    • Competitive Pay
    • Comprehensive Benefit Packages
    • Marine Corps Exchange and Base Facility Privileges

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Varies - Review "OTHER INFORMATION"

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org

    Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.

    Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

    STEP 1 - College Transcript(s) or Education Certificate(s), (REQUIRED IF USING EDUCATION TO QUALIFY)

    A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.

    STEP 2 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org

    STEP 3 - If applicable, upload a copy of your *Spouse Preferenceform, copy of PCS orders, and copy of marriage certificate (unless the spouse is named on the PCS orders) as an attachment(s) to your profile under “My Job Applications” https://careers.usmc-mccs.org

    Spouse Preference Program: (May be requested for positions graded NF-3 and below or equivalent) Spouses of relocating active duty military members applying through Spouse Preference Program must upload all documents listed above in Step 3. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until movement or hired into a regular Full-Time or Part-Time position.

    STEP 4 - If applicable, upload a copy of your *Transition Assistanceform and copy of ID card with “TA” stamped on front of card as an attachment to your profile under “My Job Applications” https://careers.usmc-mccs.org

    Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 4.

    Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.

    NOTE:It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or answers submitted by any applicant. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status.

    VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.

    Agency contact information

    CAMP PENDLETON MCCS

    Phone

    760/725-5893

    Email

    [email protected]

    Address

    CAMP PENDLETON MCCS
    MARINE CORPS COMMUNITY SERVICES
    ATTN: PERSONNEL OFFICER
    CAMP PENDLETON, CA 920555020
    USA

    Next steps

    All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Apply Here

About US Marine Corps

CEO: Joseph F. Dunford, Jr.
Revenue: Unknown / Non-Applicable
Size: 10000+ Employees
Type: Government
Website: www.marines.mil
Year Founded: 1775

guest services
US Marine Corps

www.marines.mil
Arlington, VA
Joseph F. Dunford, Jr.
Unknown / Non-Applicable
10000+ Employees
Government
National Agencies
1775
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