Guest Services Assistant London, England
The Arts Club - Hotel
Full Time
London, England
31000 GBP ANNUAL Today
Job description
Enthusiastic, personable and professional individuals are required for The Arts Club front of house hotel team, a cultural hub and leading hospitality venue in the heart of Mayfair, London.
As a Guest Service Assistant you will gain:
- Private medical benefits
- Discount in over 800 retail outlets
- Discounts on food & beverage in our restaurants and sister businesses
- Enhanced sickness pay
- Life assurance
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- An exciting range of learning and development programmes
- Enhanced maternity pay
- Uniform laundry service
- Opportunities for promotion and continual progression
- Complimentary meals while on shift
- Employee assistance programme
- Occupational health nurse
*Terms and conditions apply to all the above benefits.
Responsibilities:
- Excel in the Art of Service to reflect the brand standards of the Rooms/Suites and Club.
- Fully conversant with Opera and knowledge of rooms allocation.
- Member recognition and anticipation of their needs.
- Taking reservations and following members requests.
- Promote The Arts Club outlets and dealing with all In Room Dinning requests.
Entry Requirements:
We are searching for highly motivated and experienced individuals, who have worked in a similar role. You will be an excellent and confident communicator with exceptional people skills.
Other skills that will need to be demonstrated include:
- Excellent attention to detail
- Strong organisational skills
- Impeccable appearance of personal grooming
- Confident, professional and welcoming personality
- Genuine passion and enthusiasm to learn
- Proficient in English language and other languages is advantageous
- Desirable knowledge of Micros and Opera
As an employee at The Arts Club, you can expect to be provided with hospitality lead training, learning from the very best talent within the industry.
As part of our Club expansion your career development opportunities will be unparalleled, so, if you are ambitious and looking for your next career move, then we want to hear from you.
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
