Guest Service Assistant

Guest Service Assistant Antrim, Northern Ireland

RBH Management
Full Time Antrim, Northern Ireland 21745 GBP ANNUAL Today
Job description

Job Ref: RBH12250
Branch: Holiday Inn Express Antrim
Location: Holiday Inn Express Antrim, Antrim
Salary/Benefits: £21745.00 per annum with employee benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days out of 7 - Monday to Sunday
Hours per week: 40
Posted date: 15/06/2023
Closing date: 17/07/2023


JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT Holiday Inn Express Antrim


What you'll be doing...

Reporting to the Guest Service Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Antrim You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food Beverage Assistant and Housekeeping - no shift is the same!

Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service!

WHAT WE NEED FROM YOU

We hire mostly on personality potential but here are a few of our requirements...

To succeed in the role of Guest Service Assistant you will need the following qualities and skills.

  • Outstanding communication skills
  • Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up!
  • A can-do attitude
  • Computer literate with a professional telephone voice
  • 18 + due to licensing laws

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

  • Discounted hotel room rates for you and your friends family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [email protected].

#LifeatRBH


Holiday Inn Express Antrim is situated next to the Junction One, Northern Ireland's largest International Shopping Outlet.

With 90 stylish en suite bedrooms and 4 modern purpose built meeting rooms, this Antrim accommodation is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have free WiFi access in all areas of the hotel.

Guest Service Assistant
RBH Management

www.rbhmanagement.com
Brentford, United Kingdom
David Hart
$5 to $25 million (USD)
1001 to 5000 Employees
Company - Private
Hotels & Resorts
1997
Related Jobs

All Related Listed jobs

UK Government Affairs Manager
Imperial Brands Bristol, England 25673 - 75127 GBP ANNUAL Today

Using a variety of communication channels to inform, update, and engage with internal stakeholders including the UK sales force, Trade, Consumer Marketing, I&I,

Weekend Room Attendant
Briar Court Hotel and Venue Huddersfield, England 9.5 GBP HOURLY Today

To ensure that our customers always receive the highest standards of cleanliness. Report any maintenance faults to reception. Hours*: 10-12 hours per week.

Retail Adviser 24 hours/week - London Liverpool Street
Vodafone London, England 10.9 GBP HOURLY Today

In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered.

Machine Operator
Woolston 11 - 0.00 GBP hour Today

Due to development and growth, we are looking to recruit Machine Operator on our Food Manufacturing site in Warrington on permanent contract....

Retail Customer Advisor (Milton Keynes) - 16 Hours
Three Uk Milton Keynes, England 11.15 GBP HOURLY Today

Retail sales: 1 year (required). On-target bonus of 25%, paid out monthly based on your store's performance. Solving queries for customer quickly.