Guest Service Assistant Livingston, Scotland
Job description
Who are we?
Aimbridge EMEA are part of a larger family called Aimbridge Hospitality with a combined total of 1400 hotels globally. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge family, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Volunteer days – Up to two days per year to support a charity of your choice
- Staff meals on duty
- Starting salary above national minimum wage
- Staff Parking
- Mo Rewards - Be recognised and rewarded with uncapped incentives for your work
A day in the life of…
As Guest Service Assistant, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the World with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.
Based in the Mercure Livingston Hotel, you will be part of a small (but mighty!) family of passionate people who know that being the best doesn’t always mean working around the clock.
Situated on the M8, just 35 minutes from Glasgow and 20 minutes from Edinburgh, the Mercure Livingston is ideally based to explore Scotland. It's also a great conference venue with a choice of 9 conference rooms and a great range of leisure facilities
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.
Interested? Click apply and start your journey with Aimbridg today. Your dream job awaits…
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
Situated on the M8, just 35 minutes from Glasgow and 20 minutes from Edinburgh, the Mercure Livingston is ideally based to explore Scotland.
It's also a great conference venue with a choice of 9 conference rooms and a great range of leisure facilities
