Guest Relations Ambassador

Guest Relations Ambassador London, England

InterContinental London - The O2
Full Time London, England 25000 GBP ANNUAL Today
Job description

We treat our team like family and our guest like royalty!

At the InterContinental London – The O2, we are passionate about exploration and discovery.

Located on London’s vibrant Greenwich Peninsula, InterContinental London – The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. InterContinental London - The O2 features a 4,500 sqm purpose-built conference centre, including the UK’s largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, InterContinental London - The O2 will open a second ballroom in the first half of 2023, making it the largest hotel conference venue in London.


Guest Relations Ambassador

Up to £25,000 + Service Charge*

We treat our people like family and our guests like royalty!

We are looking for a Guest Relations Ambassador who will represent our brand by delivering and exceeding our guests' expectations.

As a Guest Relations Ambassador, you are responsible for assisting guests with general enquiries about the hotel and surroundings, meeting or exceeding their expectations.

What do we offer:

Our Guest Relations Executive receives some excellent Company benefits:

  • A competitive salary + quarterly service charge.
  • 28 days paid holiday with an extra 5 days, following 5 years’ service.
  • Discounted hotel room rates across our hotels, for you and your friends and family.
  • Fantastic Training and Development opportunities.
  • Uniform and Complimentary Dry Cleaning.
  • Discount in Food & Beverage Departments in The Hotel.
  • Earn £5 when a Customer/Guest mentions you on Trip Advisor.
  • Several Events in a year for Employees.
  • Free Meals on shift.
  • Pension cover.
  • Unrivalled career prospects.


What we are looking for:

  • Previous experience working in a hotel or a customer service facing role would be beneficial but not essential.
  • Your passion will be to wow our guests with amazing service during their stay.
  • You will be obsessed with brand standards and genuinely care about the guest experience before, during and after their stay.
  • You will have the ability to remain calm during difficult situations or in a very busy environment.

What will you do:

  • Assisting guests with general enquiries about the hotel and surroundings.

Guest Relations Ambassador
InterContinental London - The O2

www.ihg.com
Denham, United Kingdom
Keith Barr
Unknown / Non-Applicable
51 to 200 Employees
Subsidiary or Business Segment
Hotels & Resorts
1946
Related Jobs

All Related Listed jobs

Healthcare Assistant MID Lincolnshire
Marie Curie Today

S/NVQ Level 2/3 qualification or an equivalent certificate/diploma is desirable preferred but not essential. Mileage to patients home and back is paid.

Supermarket Assistant
Waitrose London, England 11.72 - 12.75 GBP HOURLY Today

The role of a supermarket assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out

sales associate
7-Eleven Fredericksburg, VA Today

Overview:
Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect,...

digital marketing
Sage House - Dementia Support Chichester, England 33020 - 26357 GBP ANNUAL Today

Job Title: Digital Marketing Lead

Reporting to: Head of Fundraising, Marketing & Communications

Salary: FTE...

Peripatetic Music Teacher
NordAnglia Oxford, England 25218 - 29579 GBP ANNUAL Today

Our peripatetic instrumental and singing teachers are experts in their field who have developed a teaching practice which nurtures technical ability, musicality