GTM Strategy & Operations Manager: Enablement and Knowledge Sharing London, England
Job description
Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.
We are looking for a highly motivated and energetic Sales Enablement and Onboarding Specialist to join our Go to Market Strategy & Operations team. As a real people person, you will be responsible for the successful onboarding of new joiners in the sales team, ensuring that they are equipped with everything they need to succeed. You will be a hands-on builder, excited about owning and building Sales Enablement & knowledge sharing as an SME. Your role will be to collaborate with Marketing and Sales to standardize sales collateral, evaluate new and existing tools, and ensure that the usage of tools adds value. You will also have a great follow-through potential and be able to proactively spot where improvements are needed and listen happily to feedback and requirements from sales..
Responsibilities:
- Facilitate and improve the onboarding of new joiners to the sales team by ensuring they have everything they need to succeed.
- Own the Confluence knowledge hub set up and ensure it is kept up-to-date and accurate
- Work with Marketing and Sales to standardize sales collateral, including creating useful sales collateral like Playbooks, templates, and cheat sheets for sales
- Facilitate knowledge sharing between teams, capture best practices from sales, and foster idea exchange
- Join sales calls to understand their requirements and get learnings
- Evaluate new and existing tools, maintain existing tools, and ensure the usage of tools adds value
- Conduct feedback surveys with sales team to identify areas for improvement
- Organize team events to foster team building and improve morale
- Apply strong motivation for continuous improvement
- Ability to work independently and as part of a team
Qualifications
- Bachelor's degree in business, marketing, or related field
- Minimum of 3 years' experience in sales, solution engineering, sales enablement or related field
- Strong understanding of sales processes and best practices
- Excellent communication and collaboration skills
- Strong attention to detail and organizational skills
- Experience with Confluence or similar tools
- Ability to work independently and as part of a team
- Proficient in Google Suite, CRM (salesforce ideally) and project management tools.
- Ability to learn new concepts, technologies and solve problems
- Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done.
What we offer
What we offer:
- A multinational team with 40+ nationalities creating the future of automation.
- 25 days of vacation
- Stock units. Enjoy RSU grants in a rapidly growing company increasing in value every day.
- Flexible hours. Structure your hours and work location to suit your needs. Stay flexible, even with a full-time job.
- Learning & growth opportunities. Every team member has access to a learning platform for development and enrichment opportunities. Coaching, mentoring, training, languages, tech conferences? Up to you!
- Internal mobility. You will find plenty of tools and opportunities if you decide to grow or change your career path. We fully support your career development.
- Extra parental leave. We offer paid leave for new parents, including up to 24 weeks (primary parent) and 12 weeks (supporting parent).
- Medical insurance
- Gympass
- Employee well-being support
- Mental health resources
- Group pension
- Seasonal ticket loan
- Risk insurances a many more...
Make is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
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