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About the Opportunity

• Follow company procedures, account guidelines and customer service standards in the areas of making travel arrangements, building Passenger Name Records (PNR's) and profiles, ticketing, tickets exchanges/changes, booking hotels and cars in GDS.
• Able to relate to clients at various levels within their organizations using diplomacy and tact
• You will need to bring in prior experience in Corporate operations environment, with experience in ticketing, scripting, changes and exchanges to complex multi-segment international fares and Passenger Name Records (PNR's).
• Experience in using Global Distribution System, preferably Amadeus
• Demonstrating a strong curiosity in keeping yourself updated with travel destinations, strong communication skill, possess excellent geography and GDS knowledge are second nature to you. This will empower you to provide our clients with a world class customer service experience.

Requirements:

• 5 years of experience in managing small to large scale MICE & group bookings, responsible end to end logistics needs of clients
• Ability to multi-task and work with timeline
• An experienced leader with the ability to understand each team members’ skills and maximize their potential and productivity. Experience in using a Global Distribution System (GDS) will be an added advantage but not essential
• Strong interpersonal skills, ability to network at all levels
• Exceptional written and verbal communication skills
• Ability to articulate knowledge about products, services and value proposition to customers
• Demonstrates personal excellence by showing personal determination and resilience and is optimistic in changing circumstances

Apply NOW if you want to be part of an amazing and vibrant culture that is the perfect fit for what you are looking for!