Group Travel Co-ordinator Eastleigh, England
Job description
Job Title: Group Travel Co-ordinator
Working hours: Full-time, Monday-Friday, 37.5 hours per week (occasional early evenings required for virtual meetings with groups)
Contract: Permanent
Remuneration: £27,500 per year
Location: HQ in Eastleigh, Hampshire (Monday-Wednesday in office, Thursday and
Friday work from home)
Reporting to: Volunteer Programmes Manager
Additional benefits:
- Flexible working hours and hybrid working
- Enrolment in the company bonus scheme
- 25 days’ annual leave (plus bank holidays), increasing annually by one day with every year of service, up to 28 days.
- Private healthcare cover
- Company pension scheme with annual increments
Start date: Monday 6th November 2023
About Us
African Adventures organises life-changing trips for groups of schools, colleges and charities to volunteer at the 25 schools we work with in developing areas of Ghana, Kenya and Zanzibar.
We’re a unique organisation that’s both a tour operator and a development agency. We provide a comprehensive travel service to our volunteer groups, organising everything from their flights and accommodation to their pre-departure support and fundraising ideas, whilst working closely with our partner schools in Africa to ensure we improve school facilities and educational opportunities for their students.
About You
This is an exciting opportunity to take on an interesting and challenging role at a unique company. It would suit a friendly, hard-working and organised person, driven by an interest in people, travel, and international development.
You’ll have at least two years’ experience in a similar or transferable role. You’ll be highly organised, passionate about travel and international development, and capable of building strong working relationships with colleagues and customers.
Core Responsibilities:
● Manage a portfolio of volunteers (groups of schools, colleges, football clubs, Scouts/Guides) and organise their entire pre-departure experience from booking through to travel.
● Assist with the overall planning of our volunteer programmes in Ghana, Kenya and Zanzibar.
● Provide an outstanding service to your group leaders and customers.
● Organise your groups’ flights, accommodation, itinerary, volunteer work and all related travel arrangements.
● Deliver your groups’ pre-departure meetings
● Arrange DBS checks for volunteers over the age 18.
● Respond to enquiries related to the planning of your trips.
● Provide operational support during travel.
● Meet with group leaders on return from travel to gather feedback from trip.
● Provide support to the Volunteer Programmes Manager and any other needs of the business.
What We’re Looking For:
Skill/experience Essential/desirable
Minimum two years’ experience in a similar or transferable role Essential
Highly organised Essential
Friendly, team-orientated attitude Essential
Highly motivated and a team player Essential
Strong written and communication skills Essential
Positive attitude to problem-solving Essential
Good IT skills Essential
Passionate about international development, volunteering, travel and Essential education
Experience of working in the school travel or charity travel sector Desirable
Experience of volunteering abroad Desirable
Please send your CV and a cover letter, outlining why you are suitable for the role and would like to be interviewed for the position, to Laura Kalus ([email protected]) by Thursday 28th September.
Interviews will take place during the week commencing Monday 2nd October.
Please note that if we receive a high number of applications for the position, we may decide to close the application period early, so please apply as soon as possible.
Job Types: Full-time, Permanent
Salary: £27,500.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Flexitime
- On-site parking
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- tour operator/travel: 2 years (required)
Work Location: Hybrid remote in Eastleigh
Application deadline: 28/09/2023
Expected start date: 06/11/2023
