Group Travel Co-ordinator

Group Travel Co-ordinator Eastleigh, England

African Adventures
Full Time Eastleigh, England 27500 GBP ANNUAL Today
Job description

Job Title: Group Travel Co-ordinator

Working hours: Full-time, Monday-Friday, 37.5 hours per week (occasional early evenings required for virtual meetings with groups)

Contract: Permanent

Remuneration: £27,500 per year

Location: HQ in Eastleigh, Hampshire (Monday-Wednesday in office, Thursday and

Friday work from home)

Reporting to: Volunteer Programmes Manager

Additional benefits:

  • Flexible working hours and hybrid working
  • Enrolment in the company bonus scheme
  • 25 days’ annual leave (plus bank holidays), increasing annually by one day with every year of service, up to 28 days.
  • Private healthcare cover
  • Company pension scheme with annual increments

Start date: Monday 6th November 2023

About Us

African Adventures organises life-changing trips for groups of schools, colleges and charities to volunteer at the 25 schools we work with in developing areas of Ghana, Kenya and Zanzibar.

We’re a unique organisation that’s both a tour operator and a development agency. We provide a comprehensive travel service to our volunteer groups, organising everything from their flights and accommodation to their pre-departure support and fundraising ideas, whilst working closely with our partner schools in Africa to ensure we improve school facilities and educational opportunities for their students.

About You

This is an exciting opportunity to take on an interesting and challenging role at a unique company. It would suit a friendly, hard-working and organised person, driven by an interest in people, travel, and international development.

You’ll have at least two years’ experience in a similar or transferable role. You’ll be highly organised, passionate about travel and international development, and capable of building strong working relationships with colleagues and customers.

Core Responsibilities:

● Manage a portfolio of volunteers (groups of schools, colleges, football clubs, Scouts/Guides) and organise their entire pre-departure experience from booking through to travel.

● Assist with the overall planning of our volunteer programmes in Ghana, Kenya and Zanzibar.

● Provide an outstanding service to your group leaders and customers.

● Organise your groups’ flights, accommodation, itinerary, volunteer work and all related travel arrangements.

● Deliver your groups’ pre-departure meetings

● Arrange DBS checks for volunteers over the age 18.

● Respond to enquiries related to the planning of your trips.

● Provide operational support during travel.

● Meet with group leaders on return from travel to gather feedback from trip.

● Provide support to the Volunteer Programmes Manager and any other needs of the business.

What We’re Looking For:

Skill/experience Essential/desirable

Minimum two years’ experience in a similar or transferable role Essential

Highly organised Essential

Friendly, team-orientated attitude Essential

Highly motivated and a team player Essential

Strong written and communication skills Essential

Positive attitude to problem-solving Essential

Good IT skills Essential

Passionate about international development, volunteering, travel and Essential education

Experience of working in the school travel or charity travel sector Desirable

Experience of volunteering abroad Desirable

Please send your CV and a cover letter, outlining why you are suitable for the role and would like to be interviewed for the position, to Laura Kalus ([email protected]) by Thursday 28th September.

Interviews will take place during the week commencing Monday 2nd October.

Please note that if we receive a high number of applications for the position, we may decide to close the application period early, so please apply as soon as possible.

Job Types: Full-time, Permanent

Salary: £27,500.00 per year

Benefits:

  • Additional leave
  • Casual dress
  • Company pension
  • Flexitime
  • On-site parking
  • Private medical insurance
  • Sick pay
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Experience:

  • tour operator/travel: 2 years (required)

Work Location: Hybrid remote in Eastleigh

Application deadline: 28/09/2023
Expected start date: 06/11/2023

Group Travel Co-ordinator
African Adventures

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