Graduate Customer Success Executive

Graduate Customer Success Executive Coventry, England

Contechs
Full Time Coventry, England 29250 - 60000 GBP ANNUAL Today
Job description

Graduate Customer Success Executive

Head Office in Coventry with Hybrid options available

Salary £competitive plus bonus incentives.

Our customer is looking for an energetic Graduate Customer Success Executive who will be a key addition to the existing sales team, responsible for delivering a consistent new business pipeline within the Digital sector.

Role Responsibilities

  • Client prospecting and booking new business meetings.
  • Initiating new business pipeline crucial for business growth.
  • Log and update activity through CRM system to support you and the team in tracking and achieving targets.
  • Utilise social media as a social selling tool and to help you establish your brand within the industry.
  • Lead nurturing – managing and progressing Marketing Qualified Leads.
  • Provide regular customer feedback to Sales and Technical Directors.
  • Execution and support for marketing campaigns.
  • Attend events and exhibitions as necessary to raise company profile.
  • Provide sales support on marketing campaigns when required including events, offers and incentives.
  • Build prospect reports and build your own knowledge of your target market.
  • Establish long-term customer and internal relationships based on trust.

Experience & Qualifications (Desired, not necessarily required)

  • Educated to degree level.
  • First-rate communication and written English skills – only highly articulate and effective communicators will be successful in this role.
  • Sales, call centre or customer service experience.
  • Customer facing experience – able to demonstrate aptitude and suitability in a previous role.
  • Experience a CRM System.
  • Knowledge of: engineering design (CAD) and manufacturing processes and associated software would be a distinct advantage.
  • Experience of using social media for business.

The Professional Individual

  • High organisational skills, extremely disciplined with time-management and possesses a strong work ethic
  • Manages conflicting priorities to ensure objectives are achieved, and deadlines are met
  • First rate interpersonal skills and approachable nature
  • Excellent command of language both written and verbal
  • Excellent telephone manner
  • Has a passion for technology and always aspires to learn more
  • Understands how to offer value to a customer
  • Willing to learn fast and apply learning to meet organisational outcomes
  • Wants to work as part of a team to bring collective success to the business

Excellent Opportunity. Permanent

Job Types: Full-time, Permanent

Benefits:

  • On-site parking
  • Work from home

Schedule:

  • Monday to Friday

Work Location: One location

Graduate Customer Success Executive
Contechs

contechs.co.uk
Basildon, United Kingdom
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
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