Graduate Customer Success Executive

Graduate Customer Success Executive Coventry, England

Contechs
Full Time Coventry, England 29250 - 60000 GBP ANNUAL Today
Job description

Graduate Customer Success Executive

Head Office in Coventry with Hybrid options available

Salary £competitive plus bonus incentives.

Our customer is looking for an energetic Graduate Customer Success Executive who will be a key addition to the existing sales team, responsible for delivering a consistent new business pipeline within the Digital sector.

Role Responsibilities

  • Client prospecting and booking new business meetings.
  • Initiating new business pipeline crucial for business growth.
  • Log and update activity through CRM system to support you and the team in tracking and achieving targets.
  • Utilise social media as a social selling tool and to help you establish your brand within the industry.
  • Lead nurturing – managing and progressing Marketing Qualified Leads.
  • Provide regular customer feedback to Sales and Technical Directors.
  • Execution and support for marketing campaigns.
  • Attend events and exhibitions as necessary to raise company profile.
  • Provide sales support on marketing campaigns when required including events, offers and incentives.
  • Build prospect reports and build your own knowledge of your target market.
  • Establish long-term customer and internal relationships based on trust.

Experience & Qualifications (Desired, not necessarily required)

  • Educated to degree level.
  • First-rate communication and written English skills – only highly articulate and effective communicators will be successful in this role.
  • Sales, call centre or customer service experience.
  • Customer facing experience – able to demonstrate aptitude and suitability in a previous role.
  • Experience a CRM System.
  • Knowledge of: engineering design (CAD) and manufacturing processes and associated software would be a distinct advantage.
  • Experience of using social media for business.

The Professional Individual

  • High organisational skills, extremely disciplined with time-management and possesses a strong work ethic
  • Manages conflicting priorities to ensure objectives are achieved, and deadlines are met
  • First rate interpersonal skills and approachable nature
  • Excellent command of language both written and verbal
  • Excellent telephone manner
  • Has a passion for technology and always aspires to learn more
  • Understands how to offer value to a customer
  • Willing to learn fast and apply learning to meet organisational outcomes
  • Wants to work as part of a team to bring collective success to the business

Excellent Opportunity. Permanent

Job Types: Full-time, Permanent

Benefits:

  • On-site parking
  • Work from home

Schedule:

  • Monday to Friday

Work Location: One location

Graduate Customer Success Executive
Contechs

contechs.co.uk
Basildon, United Kingdom
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
Related Jobs

All Related Listed jobs

BHSCT_Business Support Officer, Band 4
Health and Social Care Trust Belfast, Northern Ireland 23000 - 27000 GBP ANNUAL Today

Wed, 22 March 2023 @ 4:30 PM. Successful applicants have the opportunity to request Flexible Working from the 1st day of their employment.

Airlines Representative (Mandarin Speaking)
China Airlines Heathrow, England Today

Working in airport, to follow Aviation Security requirements, you will be required to hold a Full Airside Security Pass. Handling of arrivals and departures.

Accounts Assistant
JD Fresh Produce Ltd Bristol, England 12 GBP HOURLY Today

Managing accounts inbox and daily enquiries. Controlling credit, sending statements and copy invoices where required. Competent IT and administrative skills.

Warehouse Operative
Lidl Northfleet, England 14.6 - 15 GBP HOURLY Today

Some experience of working in a fast-paced, target driven environment. Save for your future with our pension scheme, or save today with a 10% in store discount,

social media manager
The Future Stars Academy London, England 24578 - 20173 GBP ANNUAL Today

Duties:

- Develop and implement social media strategies to increase brand awareness and drive engagement
- Create and curate engaging...