Golf Retail Assistant Auchterarder, Scotland
Job description
COME AND JOIN US . . .
We are currently seeking an enthusiastic, professional and highly motivated Golf Retail Assistant to join our Golf Retail team.
The on target earning potential for this role is £25,301 / annual salary - comprising a base salary of £21,801, plus a qualified estimate of £3,500 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently crowned ‘Best Hotel in the World’ in the Virtuoso Best of the Best Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
Here's a bit more detail on what we see you doing in this role:
- The issuing of green fees and hire items for all of our golf courses
- Ensuring bookings are correct so that we achieve revenue targets from the courses
- Maximising retail sales through excellent customer engagement, product knowledge and upselling in order to achieve daily sales targets
- Taking every opportunity to deliver customer service that exceeds our guests’ expectations at every stage of their experience with us
- Replenishing shop floor stock and assisting with storeroom duties
- Making sure cash handling is accurate at all times and daily shop procedures are fully implemented and complete
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person we're looking for:
- Ideally has retail sales experience, golf knowledge is beneficial but not essential
- Enthusiastic, confident and warm; you like working in an environment where things move and flex
- Has a positive approach to tasks with a can-do attitude and impeccable attention to detail
- Reliable and likes to ensure every job is consistently completed to the highest standard
- Great team worker with strong communication skills; you want to be part of a team that works hard, supports each other and above all has fun along the way
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
- You have a positive “can do” attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard, supports each other and above all has fun along the way
What’s in it for you:
Time to let your hair down
- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket
- Flexi points into yourPerkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
- Free ‘pay day’ lunch and monthly drinks offers
- A generous ‘refer a friend’ scheme
Be our guest
- Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room BB per night
- Friends Family rate of £95.00 BB per night
- Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
- Subsidised, single occupancy, en-suite accommodation available on our estate
Investment in your development and wellbeing
- Life Insurance
- Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes
- Internal career opportunities across a wider range of specialisms and departments
- Monthly recognition programme
- Volunteering day every year with a charitable partner of your choice
- Complimentary access to our staff gym
- Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
- About gratuities service charge:
- Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
- It is estimated that in 2023, our full-time employees can expect to receive around £3,500 in addition to their annual salary
If you are our next Golf Retail Assistant, please forward your most recent CV to us today!
