Global Operations Program Manager

Global Operations Program Manager Reading, England

HP
Full Time Reading, England 62699 - 74362 GBP ANNUAL Today
Job description

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower-level employees.

Learn more about HP's global Management levels.

Responsibilities

    • Lead global management of change for operational automation initiatives

    • Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.

    • Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.

    • Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value.

    • Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.

    • Provides mentoring and guidance to peers and lower level employees.

Classification Guidance
The sections below help differentiate between levels to enable consistency.

Education and Experience Required

    • Typically 8+ years to establish proven track record in Service Business Management.

    • Basic experience in one of the related disciplines of delivery, solution architecting or business planning prior to taking business management role .

Knowledge and Skills

    • Medium to high knowledge of IT and services industry.

    • In-depth knowledge of company organization and policies, HPS services offerings, end to end processes, tools, and routes to market.

    • Problem detection and analysis of root cause.

    • Proven ability to lead teams to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames.

    • Demonstrated skills in planning and financial analysis.

    • Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate.

    • Good presentation skills. Ability to influence different functions, geographies, and the ability to build strong consensus. Impacts internal and external clients on WW basis.

    • Managed Print and/or DaaS experience preferred


About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.
So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are.
From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!

Global Operations Program Manager
HP

jobs.hp.com
Palo Alto, United States
Enrique Lores
Unknown / Non-Applicable
10000+ Employees
Company - Public
Computer Hardware Development
1939
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