General Manager Stanhope, England
Job description
General Manager
Get involved in the Great British Staycation by joining our team and helping make our customers’ holiday dreams come true. An excellent opportunity to join us as we invest in improvements on park and look forward to welcoming more guests to their perfect Verdant holiday experience. So if you love holidays (who doesn’t!), can keep a team motivated and energised on busy days, and are passionate about driving high standards, then we want to hear from you.
Heather View is a countryside retreat nestled in the heart of the Durham Dales, with just under 300 pitches including 30 hire fleet. The park boasts a small on-park shop, outdoor play parks and the Riverview Bar & Grill, which serves food and drink right on the banks of the River Wear.
Salary: £40,000 - £45,000 per annum (dependent upon experience)
Contract Type: Permanent
Hours: Full-time over 5 days a week. Will include working evenings, weekends and bank holidays.
Location: Heather View Leisure Park, Stanhope, Co. Durham, DL13 2PS
About the Role: Our General Managers are responsible for all aspects of the day to day running of the park, adhering to legislation and company policies, and maintaining profitability and customer satisfaction. Working closely with your Heads of Department you will inspire, motivate and develop all members of the team to deliver consistently excellent experiences for our holiday home owners, holiday makers and guests. As a senior member of the Verdant team you will lead by example and embody the culture and working environment of the park, driving positivity, communication and well-being.
About the Person: We are looking for someone with extensive holiday park management experience, and a proven track record for leadership, and inspiring and motivating a team. You will need to have excellent communication skills, a well-developed work ethic and a passion for the industry. To be successful in this role you will need to be adaptable, able to successfully juggle competing priorities and you should definitely love a challenge!
Above all, you will need to have the right attitude. Our customers are at the heart of everything we do and so we expect you to do everything in your power to make their Verdant experience the absolute best it could possibly be. We don’t believe in ‘that’s not my job’ so you will need to be adaptable and flexible to help the wider park team meet and exceed our customers’ expectations.
Benefits: When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
- 33 days annual leave (inclusive of bank holidays), with an additional day added for each year of service up to 3 years.
- An online discount platform where you can save money on shopping, dining, travel, days out and much more;
- Up to 30% off park breaks for you, your friends and your family and last-minute park breaks from only £99;
- Discounted use of facilities on park, including restaurants, leisure and activities;
- An annual 'Verdant Experience' - experience a Verdant holiday as a customer, but with no charge! We simply ask that you make the most of it and give us your honest feedback afterwards!;
- Access to a 24/7 confidential counselling and advice line;
- Many opportunities for recognition and reward - monthly 'Stars' awards, annual awards for individuals and park teams, 'Cheers for Peers' cards, and any excuse for cakes, biscuits and celebrations!;
- Our company wide team initiatives to help each other, our communities and the planet like our Green Champions & Charity Champions;
- A commitment to providing training & development opportunities, recognising potential and supporting you in your career.
About the Company: Verdant Leisure own and operate holiday parks in some of the UK’s most picturesque spots across Scotland and England. Each of our parks are unique with plenty to offer, whether its beach-side or countryside, self-catering holidays or holiday home ownership, entertainment in our bars and restaurants or a relaxing swim in our pools. We are passionate about our customers and work hard to ensure they have the best possible experience at our parks.
Verdant Leisure is an equal opportunities employer and a member of the Disability Confident scheme. Please contact us if you require any information in an alternative format.
Verdant Leisure is proud to be named as one of The UK’s Best Companies to Work for 2022, with our employees rating us as World Class, the highest achievement possible. We are also thrilled to be one of the North East’s Best Companies to Work for 2022 and one of Leisure & Hospitality’s Best Companies to Work for 2022.
Want to know more? Give the HR team a call on 01524 239665 or head on over to our careers page to see what being a member of Team Verdant is all about: www.verdantleisure.co.uk/join-team-verdant
Job Type: Full-time
Salary: £40,000.00-£45,000.00 per year
Supplemental pay types:
- Bonus scheme
Work Location: In person
