General Manager

General Manager Plymouth, England

Tenpin
Full Time Plymouth, England 40000 - 45000 GBP ANNUAL Today
Job description

Calling all Players!


Are you looking for a new opportunity within a fast-paced leisure business? Do you have what it takes to lead a team to deliver the ultimate customer service experience? If so, we might just have the role for you!

The ideal General Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team.

GAME ON:

Whilst working at Tenpin you will manage the day-to-day operation of our centre including the development and growth of our people, sales and profits. You will:

  • Develop a culture to ensure we deliver consistent excellence in customer service
  • Develop the business through proactive local sales promotions and the effective delivery of centrally developed products and promotions.
  • Produce, in liaison with the Regional Manager, an annual business plan for the business identifying key areas for growth and financial improvement
  • Ensure rigorous systems of financial control and management are in place and that all key financial targets are met to ensure maximum ROI
  • Create a professional working environment through which all team members are adequately trained, regularly appraised and managed in a fair and consistent manner
  • Be fully involved in the delivery of the corporate strategy and ensuring effective feedback to the Executive Team as appropriate.
  • Provide a safe and secure environment for both staff and customers
  • Provide support to the team on the centre floor when required
  • To lead from the front and support the team on departments when necessary.
  • To ensure the unit is self-sufficient with regards to sickness, holiday, vacancies and any other required cover
  • To ensure the rota is adhered to by all Management.

Leave no pin standing... BENEFITS!

  • Industry leading bonus scheme
  • Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
  • Enhanced Maternity, Paternity, Adoption leave
  • Tenpin Treats – Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors
  • Wagestream – constant access to your earnings
  • Free Bowling for family & friends
  • Free Food
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance – 4 x annual salary
  • A day off for your birthday
  • Long Service Awards

Are you Player 1?

  • Have a minimum of 2 years’ experience within a hands-on general manager role, ideally within leisure or hospitality
  • Have experience in leading and developing large teams
  • Experience in optimising revenue and overall business performance
  • Full of determination, enthusiasm, and patience
  • Fully flexible and highly adaptable to change

How we roll:

TENPIN IS NOT JUST ABOUT BOWLING...

We are unforgettable entertainment. From one of the world’s first ever Hyperbowling experiences, Sector 7 laser arena, a range of Houdini’s escape rooms, our state-of-the-art arcades, American pool tables, and of course our bar and food menu.

Ready to bowl us over...

INDMANAGE

General Manager
Tenpin

www.tenpin.co.uk
Cranfield, United Kingdom
Graham Blackwell
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Public
Sports & Recreation
2000
Related Jobs

All Related Listed jobs

[Team Member ]
Sodexo Today

Job Introduction Were experience makers. And food fanatics. And were hiring Team Members. Our experiences are unique, and so are our people. Bring personality, your background and your desire for...

Care Assistant
HC-One - Rowans, The Coalville, England 9.55 - 10.1 GBP HOURLY Today

This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.

Customer Service Consultant - Edinburgh
HSBC Edinburgh, Scotland Today

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital

digital marketing
Met-Cap Management Cranston, RI 80000 - 70000 USD ANNUAL Today

Description:

Based in Cranston, Rhode Island, Met-Cap Management, LLC is the heartbeat to a variety of owned and operated businesses. From a...

Full Time Sales Consultant (40hr Footwear)
McArthurGlen Designer Outlets Ellesmere Port, England Today

Communicate product features and benefi ts and unique selling points clearly to address customers needs and strengthen their.