general manager Belfast, Northern Ireland
Job description
Location: Charles Hurst Jaguar Land Rover; Boucher Road, Belfast
Salary: £70,000- £80,000; plus bonus
Charles Hurst Land Rover has a prestigious reputation within the automotive industry for delivering exceptional service and providing premium vehicles. Our people are our most valuable asset and are at the very heart of our success.
A rare and exciting opportunity has become available for a driven and talented leader to join our team as General Manager, for our Jaguar Land Rover site on Boucher Road, Belfast. Did you know that we’re only one of two Jaguar Land Rover sites within Northern Ireland and on site we employ over 100 fantastic colleagues?
Your role as General Manager will be to effectively manage the resources within our Land Rover site to achieve business objectives including sales volumes, profitability, employee satisfaction, customer satisfaction, and loyalty levels. This is a fantastic role for the right person to put their talents to the test, by enhancing your already successful business.
You will lead a highly motivated team in delivering world class customer service experiences. Communicating, team building, and coaching your managers and colleagues at Land Rover.
Responsibilities:- Develop a customer service driven environment and culture through regular communication, team building and coaching with your teams
- Communicate and maintain customer service standards and measurements in line with the requirements of the Brand
- Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated
- Train and develop department managers in line with organisational requirements
- Agree objectives & work standards with department managers reviewing their performance regularly
- Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration
We are looking for someone who is already operating at General Manager level or is currently an experienced Manager looking to take their career in the automotive industry to the next level. It essential that you have experience of working with quality brands, whether this is inside or outside of the automotive industry.
We require someone who can demonstrate effective people management skills and has the ability and experience to draw the best performance from their team, as well as communicating effectively to build relationships with employees and customers.
Our General Manager will be a real go-getter with a positive can-do attitude that has genuine regard for the importance of the customer to the sustainability of the business. As representatives of Charles Hurst Land Rover, all our managers act as trustworthy ambassadors and run their area of responsibility in a manner that honors the Land Rover brand values and supports Land Rover brand strategy.
We're anticipating a high volume of applications for this role so, if this sounds like your ideal position, apply today!
Why us?
This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave
- For some roles a company car and additional earning potential through commission or bonus.
Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
