Job description
HR Administrator - 12m Contract
HR Administrator, Remote UK - 12m Contract
Bringing smiles is what we do at TTEC.. . for you and the customer. We are hiring a HR Administrator to work remotely in the UK, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
This is a 12-month contract position. (Salary up to a max of PS28,000)
What You'll Do
Using your experience, you will be dealing with enquiries from employees. This will involve both face-Face (i.e. MS Teams) or by email. You will also be involved with preparing documents and supporting in meetings by note taking in grievance/disciplinary investigations, so experience of this is a must.
As part of a great established team, you'll report to the UK HR Manager. As a person you will get enjoyment and satisfaction out of making things run smoothly and 'making things happen'.
During a Typical Day, You'll:
- Advising, coaching and sharing HR processes and procedures with line managers in relation to disciplinary meetings, terminations, and investigations etc.
- Assist in the development and implementation of people policies.
- Deliver HC inductions to new hires for all clients in the UK & Ireland
- Analyse and report on sickness absence, attrition and exit interview to identify trends, and report back to key stake holders
- Ensure the timely and accurate update of employee data in the HR System
- Be flexible for anything else that comes.
What You Bring to the Role
- Min 6 months experience in HR
- Understand the HR processes and proceedures
- Ability to manage changing priorities
- Ability to manage your own workload
- Excellent attention to detail
- Ability to stay calm under pressure
- Able to work at pace
- Proven experience of taking ownership of enquiries
- Open, honest, and empathetic manner when dealing with people
- High customer service orientation
- Very good working knowledge of MS Word and Excel
What You Can Expect
- Defined career/development plan to increase your experience
- Recognition for being part of a great team delivering a great employee experience
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit www.mybenefits.ttec.com for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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