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Location: Gara Rock, Devon

Hours of work: Permanent contract - 40 hour week

Salary: Market related dependant upon experience.

Bonus scheme with profit share, private medical and discounted holidays for friends and family

Who we are

As part of the AR group, we proudly own Gara Rock, a five-star boutique Hotel and Spa perched on a seaside clifftop, Gara Rock is among the most luxurious hotels in East Portlemouth near Salcombe. Surrounded by picturesque countryside and the glimmering South Devon coast, guests have everything they need for a luxury hotel break, be it with loved ones, family, or good friends.

The hotel is made up of penthouse apartments, garden hideaways, coastal cottages and family suites and offers a wide range of bespoke experiences including a full spa, an indoor and outdoor pool and a cinema room. Gara has an awarding winning 2 Rosette restaurant that champions local, seasonal dishes. As one of the top 50 UK hotels and 2023 Gold Tourism Award Winner, Gara leads the way for boutique getaways.

Find out more about our holiday experience on our website: Gara Rock Hotel near Salcombe | Luxury Seaview Hotel in Devon

What you’ll be doing

It’s a high-profile role, helping to run our largest holiday park and we’ll need you to:

• To lead, manage, motivate and develop our team of Holiday Heroes so that they deliver delight to guests and owners, and fulfil their own potential.
• Achieve financial targets, preparing and managing budgets, identifying new profit opportunities and controlling costs.
• Ensure our standards meet with the expectations set out in our Operational Manuals and company policies and procedures, including health and safety, food safety and licensing laws.
• Create a spirit of support and co-operation across functions, to deliver an excellent customer experience to our guests and manage seasonal budgets effectively.
• Run and manage welcome meetings, forums and events to ensure excellent sales and after-sales relationships with our holiday homeowners.

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need

We’re looking for a commercially minded, ambitious Hotel General Manager with a keen eye for detail to lead our Gara Rock team. You will need to have experience delivering a world class, experience that leaves a long-lasting impression to ensure continued brand support and display the ability to provide a quality and engaging retail experience. You will focus on building the reputation and the brands luxury.

• Prior experience as a General Manager, Operations Manager, Commercial Manager or Deputy General Manager within hospitality environment that includes accommodation.

• Deliver Park EBITDA and annual profit targets, preparing and managing budgets, identifying new profit opportunities and controlling costs.
• Deliver Park EBITDA and annual profit targets, preparing and managing budgets, identifying new profit opportunities and controlling costs.

• Strong leadership skills, an ability to give and receive feedback, and a track record of coaching managers to grow in their roles.
• Commercial and sales skills, including experience of managing capital projects.
• Change management experience and a flexible open attitude to change.
• A friendly, customer focused approach with excellent communication skills.

We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.

What we can offer you

This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including:

• Share of service charge
• Competitive Pension
• Bonus Scheme
• Health Cash Plan
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!

Good Luck!

#INDHP