Job description
Job profile
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job details
Job reference
REQ004647
Date posted
06/04/2023
Application closing date
04/05/2023
Location
Southwark
Salary
£24,856 per annum
Package
25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Contractual hours
40
Basis
Full time
Job category/type
Blank
Gateway MH, Support worker
Job description
We’re looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Southwark.
£24,856 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Gateway Mental Health is a 24 hours male only high support accommodation service. Gateway is home for 14 customers from Lambeth and Southwark.
Support workers are vital members of the team as they provide support to customers helping them to develop the life-skills they require to move on to less supported accommodations or even independent living.
Support workers will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Support Workers will have a caseload of customers, for which they are responsible.
Shifts are - 8-4pm 2pm-10pm Monday to Friday and double or 8am-3pm/3pm-10pm Saturday and Sunday. This includes bank holidays
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you’ll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere.
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’.
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making;
- Undertake support work in partnership with external stakeholders to compliment their interventions;
- Developing productive relationships with partner organisations to improve service outcomes.
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers;
- Involving customers in the design, development and delivery of the service.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts.
- Adhering to all other Look Ahead’s policies and procedures.
- Engaging in learning and development activity to increase knowledge and skills.
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Working well as part of a group or team as well as independently
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead’s professional boundaries policy
What you’ll bring:
Essential:
- At least a year of previous experience working in a Support or Health Care sector
- Excellent organisational skills
- Emotional resilience
- Able to assess risk
- Computer literate
- Ability to Self Reflect
- Ability to work independently and as part of a team
- Candidates must demonstrate an understanding of the challenges facing people with mental health needs.
Desirable:
- NVQ Level 2/3 or equivalent
- Experience working in Mental Health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Look Ahead Housing and Care
www.lookahead.org.uk
City of London, United Kingdom
Chris Hampson
$25 to $50 million (USD)
501 to 1000 Employees
Non-profit Organisation
Healthcare Services & Hospitals
1973