Garage Manager

Garage Manager Norwich, England

MBA
Full Time Norwich, England 40000 - 45000 GBP ANNUAL Today
Job description

Short Description - Garage Manager - Norwich

Full Job Description

As a Workshop Manager, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for ensuring the safe, legal and profitable operation of a Rivus workshop. The Garage Manager is accountable for delivering a safe environment that is a great place to work, ensuring customers receive industry leading service whilst meeting revenue and profitability targets.

What you’ll do

  • Ensure that the workshop operates in line with our safe systems of work, and all legislative and H&S processes are followed.
  • Manage all KPIs, costs, productivity and compliance measures in line with targets.
  • Manage your team to ensure the workshop delivers vehicle management and maintenance, including a robust quality control process in line with terms set out in any customer agreements.
  • Plan and deploy sufficient resources to maximise technician productivity and service delivery expected by customers.
  • Provide commentary on operational performance to both internal and external stakeholders.
  • Setting the standards of compliance, behaviours and work ethics that place the customer at the heart of everything we do.
  • Build and maintain strong customer relationships.
  • Management and control of all parts use within the workshop.
  • Drive operational excellence against Company standards reducing operating cost, improving efficiencies, identifying, developing and sharing best practice across the network.
  • Create and implement plans to drive improved engagement with your team.

What you’ve got

  • Experience of workshop management
  • Experience working with or for vehicle manufacturers.
  • Ability to motivate and coach a team of technicians to deliver against productivity targets.
  • Experience of delivering high levels of quality and service to customers.
  • Commercial acumen and the ability to identify and implement improvement opportunities.
  • Sound knowledge of H&S fundamentals in workshops and transport compliance legislation.
  • Analytical, problem solver and results driven.
  • Technical / professional qualifications: Level 3 NVQ Qualified Automotive, Service and Repair (or equivalent) preferred.
  • Ability to travel to other sites within the UK as needed.
  • Full UK Driving Licence.

Job Types: Full-time, Permanent

Salary: £40,000.00-£45,000.00 per year

Schedule:

  • Monday to Friday

Garage Manager
MBA

www.mba.co.uk
London, United Kingdom
Stephen Maher
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Advertising & Public Relations
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