Games Master Liverpool, England
Job description
Looking for something out of the ordinary? We are now recruiting Games Masters at our Liverpool venue!
Escape Hunt is the largest escape room business in the world and a global leader in experiential entertainment. Since it started in 2013, Escape Hunt has opened nearly 50 locations across 27 countries. Together, these sites are home to 250 of the most exciting escape room games around the world. Escape Hunt operates its own venues in the UK and through franchise partners in the rest of the world.
We are on the hunt for a team of talented, enthusiastic, ‘people’ people who thrive in a busy, fast paced environment and who would love to work in an expanding business. Games Masters will need to have amazing people skills, a passion for customer service and the ability to unlock excitement.
We’re offering an exciting career with real potential to develop your skills and experience, but we will only consider the very best people. You need to tell and show us why we should employ you by writing a cover letter that does just that!
RESPONSIBILITIES – WHAT YOU DO
- Greet teams and build rapport to get them ready for their experience
- Provide help to the players inside the room with subtle and timely clues if needed. This is done through CCTV and a speaker system so dust off those character voices!
- Once they’ve escaped (or failed to escape!) finish their experience with a personalised debrief and photo opportunity
- Reset the rooms quickly and accurately ready for the next team of adventurers
- Answering the phone, taking bookings and helping with walk in enquiries.
- Maintenance and upkeep of the games rooms and venue including cleaning
STRENGTHS – HOW YOU DO IT
- Cool head - You’re always working against the clock but excellent service is always the key!
- Rapport - Easily connect with customers and engage with them about the experience.
- Initiative - Keep an eye on the big picture and stay ahead of the game!
- Logical - You have to love solving problems - there may be a few!
- Fun - Let’s face it escape rooms are fun so our workplace should reflect that.
WHAT WE OFFER
- Experience of working in a dynamic and fun company.
- On the job training with full support of Leaders & other Games masters
- Career development opportunities.
- Highly Competitive pay.
If you believe that you are the right candidate for this new and exciting role and feel that you’ll bring energy and enthusiasm to the team, apply today by sending your CV with a Cover letter.
We are currently looking for an exciting bunch of new team members on part time hours to help us during the busy Christmas period. There will be the opportunity to become a permanent member of the team after this time too!
Job Types: Part-time, Temp to perm
Part-time hours: 2.5 per week/ 10per month min
Salary: £10.25 per hour
Benefits:
- Company pension
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Application question(s):
- How many hours are you ideally looking for?
- If you were to be a successful candidate, how would you get to to the venue? Do you have your own transport?
- What would your commute time to the venue be should you be a successful candidate?
Job Type: Part-time
Part-time hours: 2.5 per week
Salary: £10.75 per hour
Benefits:
- Company pension
- Employee discount
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- l3 4ae: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 1 year (required)
Work Location: One location
