Gallery Support Advisor Birmingham, England
Job description
We are looking for an sales focused and customer led Gallery Support Advisor to join our Gallery & Client Services Department. This role will be to provide proactive and value-added support for Galleries, in order to help maximise sales opportunities.
Castle Fine Art is the UK’s market leading publisher and retailer of original and limited-edition art. Our success has been maintained through the toughest of times and we continue to grow and develop our business. You will be part of something truly special, supporting artwork by our artists such as Johnny Depp, Bob Dylan, Ronnie Wood, and Billy Connolly just to name a few.
We offer a competitive package with a basic salary of £20,000 plus bonus, staff discounts, Perkbox discounts and extra holiday days. We also have a strong track record of promoting exceptional people into exciting roles throughout our organisation.
Please note occasional weekend work is expected in this role.
Incentives and benefits we will offer our Gallery Support Advisor:
- Salary - £20,000
- Bonus scheme
- Staff discounts
- Perkbox benefits - Read more on the Perkbox website
- Pension scheme
- Upto 33 days holiday - Extra days holiday for each years service, up to a maximum of 5 extra days
Key activities of the role:
- To act as a point of support for Sales Director/Retail Area Managers/Galleries regarding availability and placement of artwork, curation and presentation
- Provide point of contact for Galleries, both telephone and email
- Managing gallery artwork requirements, making suggestions and recommendations of appropriate artwork for each gallery and sales
- Implementing allocations and managing the placement & display of artwork
- Proactively support the sales effort of the galleries by alerting them to art availability and suggesting pieces to sell
- Managing requests for stock and suggesting alternatives where appropriate
- Monitor sales and stock levels across galleries and develop knowledge of companywide & gallery specific sales trends.
- Monitor sales trends, accurately controlling stock levels and ensuring optimum displays of artwork. Suggesting areas where action is required to RAMS
- Supporting each gallery with their display plans.
- Ensuring limited artwork is re-ordered where deemed appropriate. From several tools such as sales data, product knowledge, make recommendations & action accordingly.
- Provide appropriate support for artwork and artist launch events
- Respond to and process gallery artwork requests
Candidate experience and skills Criteria:
- Excellent organisation skills with ability to prioritise effectively
- Commercially aware and ability to spot and support sales opportunities
- Great customer service skills with a willingness to ‘go the extra mile’
- Able to form good working relationships both internally and externally
- Proficient in Microsoft office & excel
- Good communication skills, both written and verbal
- Acts proactively and is focussed on results
- Understands how to implement promotional activity and drive sales
- Needs to be able to work individually and as part of a team
- Ability to problem solve and think creatively
- Ability to work without close supervision and happy to use initiative when appropriate
- Has an awareness of profitability, through allocation and placement of artwork.
- Uses an awareness of Company policies and procedures to ensure best practice
If you are self-motivated with great attention to detail, please apply now to become our Gallery Support Advisor. We’d love to hear from you!
