Job description
We are now looking for a Receptionist to join our team at Grovefield House Hotel. You will be the primary contact for our guests, person who makes our guests feel welcome, take pride in your hotel and deliver great guest experience.
About the Hotel:
Grovefield House Hotel is tucked away in over seven acres of private and secluded grounds close to Burnham Beeches, yet within easy driving distance of Royal Windsor and Legoland, Slough, the M4 and M40 motorways and Central London.
With 40 individually-decorated bedrooms, a relaxing lounge, events suite and Paddocks Bar, it is ideal for leisure breaks, weddings and conferencing. Hamilton’s Restaurant, overlooking the garden, has a reputation for excellence and a loyal local following.
Role & Responsibilities:
- You will be in the heart of our hotel and get involved in everything from guest arrival and departure and reservations
- You will be the person a guest turns to if they have any concerns or comments
- Juggling various tasks and turning your hand to many different things
- Be friendly, professional, confident in meeting and engaging with new people
- Have a passion for great customer service
Role Requirements:
- Ideally you will have worked in a hospitality/hotel environment and be able to demonstrate initiative
- You will be someone who has a reputation for delivering great service and being fun to work with
- You will be committed to working on a weekly rota basis, which includes working weekends
- We are looking for individuals who can really shine in a busy environment
- This role may be suitable for someone who is looking to move in to front office as a stepping stone
Company benefits:
· Free parking for staff
· Free meals on duty
· Employee rates @ £25 B&B with 50% off F&B across Classic Lodges
· Discounted employee friends & family rates across Classic Lodges
· Pension Scheme operated by The People’s Pension
· Opportunity to growth in your career
· Awards and recognition celebrations
If you have not been contacted within the next 7 days please assume you have been unsuccessful on this occasion.
Right to work to be produced at the time of interview
Job Types: Full-time, Part-time, Permanent, Temporary contract, Temp to perm, Apprenticeship, Zero hours contract, Graduate, Internship
Part-time hours: 40 per week
Salary: From £10.50 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- Language training provided
- On-site parking
Schedule:
- Flexitime
Supplemental pay types:
- Tips
Work Location: One location