Front of House Receptionist

Front of House Receptionist London, England

Cushman & Wakefield
Full Time London, England 26140 - 29513 GBP ANNUAL Today
Job description

Job Title

Front of House Receptionist

Job Description Summary

From corporate headquarters, regional offices and critical facilities, to industrial, manufacturing and R&D sites, C&W's Facilities Management team is dedicated to providing the safest, most efficient and cost-effective work environments.

Due to our continuous growth, we are currently looking to recruit for a Front of House Receptionist who will be based in London. Part of your role will be to offer a warm, personal, direct and affirming service to the guests ensuring effective and memorable experiences.

Job Description

As a Front of House team member, you should be able to perform in a fast-paced environment and manage challenging situations intelligently by offering instantaneous resolutions.

Your day to day will include:

  • Welcome all Occupiers & Guests to ensure their arrival and departure experience is genuine, friendly and efficient
  • Provide Occupiers/Guests with acts of kindness to make them feel special and honoured
  • Deliver exceptional and memorable Front of House experiences by providing 5-star service
  • Ensure all calls (internal & external) are answered, transferred/forwarded promptly and professionally; record any messages accurately
  • Deal with any queries from Occupiers/Guests and offer assistance
  • Ensure to monitor, action and process any emails on the company email account

For this role, we are looking for someone who has previous front of house experience within a receptionist capacity and ideally you will have come from a hospitality background.

You should also have experience in dealing with challenging situations, comfortable working within a fast paced environment and is organised with their daily tasks.


Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [email protected]. Please refer to the job title and job location when you contact us.

Front of House Receptionist
Cushman & Wakefield

www.cushmanwakefield.com
Chicago, United States
John Forrester
$5 to $10 billion (USD)
10000+ Employees
Company - Public
Real Estate
1917
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