Front of House Receptionist London, England
Job description
Job Title
Front of House ReceptionistJob Description Summary
From corporate headquarters, regional offices and critical facilities, to industrial, manufacturing and R&D sites, C&W's Facilities Management team is dedicated to providing the safest, most efficient and cost-effective work environments.Due to our continuous growth, we are currently looking to recruit for a Front of House Receptionist who will be based in London. Part of your role will be to offer a warm, personal, direct and affirming service to the guests ensuring effective and memorable experiences.
Job Description
As a Front of House team member, you should be able to perform in a fast-paced environment and manage challenging situations intelligently by offering instantaneous resolutions.
Your day to day will include:
- Welcome all Occupiers & Guests to ensure their arrival and departure experience is genuine, friendly and efficient
- Provide Occupiers/Guests with acts of kindness to make them feel special and honoured
- Deliver exceptional and memorable Front of House experiences by providing 5-star service
- Ensure all calls (internal & external) are answered, transferred/forwarded promptly and professionally; record any messages accurately
- Deal with any queries from Occupiers/Guests and offer assistance
- Ensure to monitor, action and process any emails on the company email account
For this role, we are looking for someone who has previous front of house experience within a receptionist capacity and ideally you will have come from a hospitality background.
You should also have experience in dealing with challenging situations, comfortable working within a fast paced environment and is organised with their daily tasks.
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [email protected]. Please refer to the job title and job location when you contact us.
