Front of House Manager London, England
Job description
New Flagship Site London, Camden Opening July 2023
Role – Front of House Manager
Annual Salary - £36K (plus bonus)
Hours – 45 per week
Location – Camden
Start Date- From May 2023 (Start date flexible)
Shift Patterns – Latest finish will be 2am (Thursday – Saturday)
Junkyard Golf Club is a fast-growing competitive leisure brand with multiple UK sites and exciting plans for international expansion and new concepts (a great time to join us!) Our party playgrounds reside in London, Manchester, Liverpool, Leeds, Oxford and Newcastle. We are all-welcoming, all-consuming, and altogether different: we make crazy golf, crazy fun!
We’re big on:
- Culture - Training & development - Supporting our staff (you tell us, we listen) - Offering amazing benefits - Real Living wages - Becoming carbon neutral - Supporting local charities - New ideas and fresh approaches
Front of House Manager Responsibilities
- Oversee the on-going recruitment and training of Front of House team
- Manage the safety and flow of all courses to ensure a unique and exceptional customer experience is provided
- Manage the reception (Caddy Shack), external ticketing system and large group bookings to ensure a unique and exceptional experience is provided
- Perform weekly stock (Golf equipment) audits and reports
- Complete weekly stock orders in line with the company’s budget
- Act as an opening and closing manager where necessary
Work Perks:
- People centred culture
- Additional paid leave for your birthday
- Work-life balance, no more than 45 hours a week
- Enhanced sick pay
- Up to 31 days annual leave
- 1 extra holiday day for 2 years’ service
- Performance based recognition awards and ‘the people’s choice’ award
- Enhanced Maternity/ Paternity pay
- Invites to great staff parties
- Free golf for family and friends at all our venues and 50% discount on drinks
- Cycle to work scheme
- Industry leading training
- Career development
- 24/7 wellbeing support service including grants and counselling
What are we looking for?
Someone who…
- has experience working in a fast-paced environment e.g., hospitality as a Junior Manager or Supervisor
- holds superb communication skills
- displays attention to detail
- always shows kindness
- has willingness to learn
- has passion to develop high performing teams and provide and deliver an exceptional customer service
What’s next?
Please apply by sending your CV. We aim to respond within 7 days to let you know if your application has been successful.
The interview process is a phone-call for a quick chat, followed by a two-stage interview process.
INDMANAGE
