Front of House Assistant (Receptionist) London, England
Job description
Here at Virgin Active we can’t get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. To do this, we recruit the very best Front of House Assistant who thrive on ensuring our members have a great experience with every single visit.
As Front of House Assistant, you will build long lasting relationships with our members, ensuring they have a great experience with every visit to our clubs.
Wimbledon, is currently undergoing a complete new refurbishment. We are devoted to ensuring we have the newest, sleekest and upcoming facilities in the leisure industry. It will have the most technologically advanced gym equipment for our members to reach even their highest of goals. Join Wimbledon right now and you will be part of Virgin Active history!
About You
So what qualities does a Front of House Assistant need to join Virgin Active?
- You have previous customer service experience in retail, hospitality or leisure
- You are known for your positive, friendly and can-do attitude
- You are organised and proactive, everyone knows that you have a handle on everything
- You work well under pressure, understand the importance of meeting targets and are always up for a challenge – you are a problem solver!
- You are confident in using Microsoft Office and have a natural flair for writing personable and effective correspondence to our members
- You will act as a member of one team with one goal, will always be yourself, and work hard. Most importantly, you dream big
- You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing
Our Perks
- 30 days (including bank holidays) annual leave – and we want you take them
- Access to The Peoples Pension, with our contributions at 3%
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V
- We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes and PT sessions to discounts on health and beauty treatment and products
- Obviously so many discounts across the Virgin Group, from Virgin Media to Virgin Atlantic - who doesn’t love a discount!
- Financial fitness is just as important as physical, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges
- Access to ePoints, offering loads of online discounts to retailers such as Amazon, ASOS and Adidas
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best
