Job description
Front of House Advisor
Front of House
Please note this role will require a DBS check
An opportunity has arisen within the Front of House team for a proactive, self-motivated and highly organised individual to join our team.
The post holder will need to have the ability to think independently, problem solve and possesses excellent communication skills. There will be a wide range of external and internal enquiries to deal with, therefore comprehensive knowledge of all areas of Surrey Sports Park will be integral to performing this role successfully, as well as a desire to deliver excellent customer care and service.
In addition, the post holder will be able to demonstrate excellent organisational and administration skills, along with adaptability, openness to change and personal motivation in all aspects of their work.
Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically. The team is passionate and high performing, and the business model requires us to deliver a self-sustaining, well managed and customer service focused business.
If you would like to discuss this role further please contact Mollie Kimpton via [email protected]
The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.
For more information and to apply online, please download the further details and click on the 'apply online' button above.
In return we offer a generous pension, relocation assistance where appropriate , flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery.
Click here to find out more about the benefits we offer to support you.
The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.