Job description
About the front of house administrator role:
We seek a Front of house administrator to support the team at Forest Lodge, with a range of administrative tasks and assisting in a general capacity with the smooth running of the home. A proactive individual with a positive approach and willingness to get involved, you will be the first point of call for any guests/visitors.
Main duties of the front of house administrator:
- Managing all incoming calls/visitors to the service
- Providing administrative support to the service
- Maintaining staffs training records
- Collating and managing data including information on worked hours, sickness and holidays
- Working with confidential patient data
- Producing reports using advanced Excel skills
- Taking minutes at meetings
- Meet and greet visitors
- Co-ordinate meeting room and refreshments
- Photocopying, scanning, post, email
- Further ad-hoc tasks as per the needs of the business
Required skills, attributes and qualifications of a successful front of house administrator:
- MS Office, in particular excel and word
- A levels or equivalent
- Good spelling and grammar
- Excellent telephone manner
- Accuracy and attention to detail
- Extremely responsible with confidential data
- Team player with ability to work on own initiative
- Good at communicating with a variety of staff including doctors, nurses, psychologists and support workers. Prepared to spend time on mental health wards whilst doing so
About us:
Bramley Health is a specialist health and social care provider based in South London and the Southeast of England. Our key focus is to support individuals with complex and challenging needs to maximize their independence to live a meaningful and fulfilling life. We achieve this through outcome-focused models of care with an integrated care pathway. Our pathway spans from specialist hospital to enhanced residential services and supported living. We focus on delivering high quality services with a clear care pathway in four specialist service lines:
- Neurocognitive Disorders Services
- Female Complex Needs Services (Borderline Personality Disorder)
- Learning Disabilities Services
- Mental Health Services
If you are interested in becoming our front of house administrator, please apply today!
Whats in it for you:
- Up to 50% off cinema tickets at Vue, Odeon, etc.
- Up to 50% off activities such as Paintball
- Up to 25% off at restaurants such as Prezzo
- Up to 10% off at retail stores such as Topman
- Up to 5% international and domestic travel discounts
- Competitions to win £250 supermarket vouchers
- Free mobile phone insurance
- Free movies and TV shows to stream
- Free coffee from Nero!
- And much more!!