Apple Repair Technician London, England
Job description
At iCorrect, we're more than just a repair service - we're a team of tech enthusiasts with a shared mission. As a leading repair & support company specialising in Apple products, we're renowned for our micro-component repairs. When other companies, even the Apple Store, deem a device 'unrepairable', we rise to the challenge.
We're in search of a Repair Technician who's as passionate and ambitious as we are. If you consider yourself among the best and relish the idea of diagnosing and fixing intricate tech faults, then we're excited to hear from you.
Get to know us a little better by checking out our social channels: YouTube, Instagram or TikTok: @iCorrect_, visit our website at iCorrect.co.uk, and look up our reviews on Google.
Your Role:
As our Repair Technician, every day will be a unique blend of challenges and learning experiences. You will:
- Perform pre & post diagnostics of devices
- Update the repair system and track its progress
- Communicate with clients regarding their repairs
- Repair devices according to our strict SLAs
- Provide innovative solutions to tech issues
- Administer repair cases
- Maintain high standards in your output and meet agreed deadlines
- Be a proactive and vital member of our team
Skills and Experience:
We're looking for:
- At least 2 years of experience in device repair,
- MacBook repair experience is an advantage
- Familiarity with working under a microscope is beneficial, but not necessary
- Ability to read a schematic, understanding of electronics is beneficial
- A professional and well-presented individual
- An individual who is eager to learn and has a genuine passion for technology
Location & Considerations:
You should live within 1 hour regular commuting distance to Central London. We believe in maintaining a healthy work/life balance, and a long commute isn't conducive to that. Full eligibility to work in the UK is required as there is no work permit visa available. This role is office-based, working at a desk using a computer & repair tools, and there is no work from home option.
Employment Type: Full-time, Permanent
Salary Range: £22,000.00 - £25,000.00 per year
We're excited to bring on board a new member who is ready to learn, grow, and contribute to the unique culture that makes iCorrect the leading choice for Apple device repairs. If that's you, we look forward to receiving your application!
Job Types: Full-time, Permanent
Salary: £22,000.00-£25,000.00 per year
Benefits:
- Company events
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Application question(s):
- How do you keep up to date with the latest developments in Apple technology and how does this inform your approach to repairs?
- How would you handle a situation where you couldn't repair a device or solve a problem on your own?
- Can you describe a repair task you found particularly challenging and how you resolved it? What did you learn from the experience?
- Please share your experience with MacBook repairs. What unique challenges do they present compared to other devices?
- If you are handed an iPhone that shows no signs of life, walk us through your process for diagnosing and potentially repairing the device.
Experience:
- Repair: 2 years (preferred)
Work Location: In person
