Front Desk Receptionist London, England
Job description
As a Front Desk Associate at St Pancras Renaissance you are responsible for all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns in the GXP Platform. Passionate approach to guest needs & expectations.
Perks you deserve
- St Pancras Experience including plus one.
- Free Access to the Gym and spa.
- Free meals at work
- Free uniform & dry-cleaning service.
- Free enrolment of Perks at Work- Access to unlimited deals of retailers and more.
- Discount of 50% in any of the St Pancras outlets.
- Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
- Travel Loan.
- 28 days holiday increasing with service.
- Annual Performance Review pay.
- Cycle to work scheme.
- Recommend and Friend scheme £500 - £800.
- Pension & Life Assurance.
- Employee Assistant Program.
- Comprehensive Training and Development program.
- Awards and recognition celebrations and many more….
Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London’s most iconic hotel? Then we look forward to receiving your application
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Job Types: Full-time, Permanent
Salary: £28,750.00 per year
Benefits:
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: 23058233
