Front Desk Receptionist Leicester, England
Job description
YOU
You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.
You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly. You'll have previous opera experience and understanding.
THE ROLE
As ‘Receptionist’ you’ll be on the front line, delivering on our mission!
You’ll be delivering attentive customer-focused service, understand brand standards and enjoy working as part of a successful team.
WHAT’S IN A DAY’S WORK?
- Top-quality Customer service
- Working as part of a great team
- First point of contact for our guests
- Checking guests in and out, processing payments
- Good knowledge of the hotel facilities and services we offer
- Maximizing revenue through upselling and room sales
- Administration and Technology savvy
- Available to work when the team and customer needs you
BENEFITS PACKAGE
- Award-winning employer
- Competitive Salary
- Team member benefit programme
- 50% F&B Discount at any UK Valor hotel
- Many team member celebration events throughout the year
- Incremental holiday allowance based on service
- Healthcare options
Valor Hospitality Europe has established itself as a respected, successful, and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities, and our company.
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Salary: £9.57 per hour
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- Must have at least 1 year of Opera Experience
Work Location: In person
