front desk manager

front desk manager Streatley, East of England, England

The Swan- Reception
Full Time Streatley, East of England, England 10.56 - 12.04 GBP Today
Job description

We have a superb opportunity for a Reception Manager to join the team.

As Reception Manager, you will be required to ensure every guest receives the ultimate service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. To act as a Duty/House Manager when as required

This is a full time role working 40 hours per week over 5 days to include a mixture of early shifts from 7 - 3.30pm and late shifts from 2.30pm - 11pm or 3pm to 11.30pm. This will include weekends on a rota basis – something you will be responsible for.


What we're looking for in a Reception Manager

You will be managing a diverse, fast-paced environment with a young, dynamic and enthusiastic team. The ideal candidate must be well-presented, have exceptional organisational skills, use their initiative and have the ability and personality to build rapport with all guests & members.

  • A minimum of 3 years’ Front Office experience is required at Supervisory level or higher
  • Comprehensive knowledge of Guestline Rezlynx PMS is an advantage
  • Experience in understanding, delivering and exceeding guest expectations
  • Fluent in written and verbal English
  • Ability to motivate and empower a team
  • Great attitude and a willingness to be flexible! Be prepared for the odd curveball or more
  • Ability to work under pressure and adapt according to business needs
  • Active engagement in the industry, active in organisations and awareness of market trends

In exchange we can offer you a great pay check, a fun but hardworking environment and the chance to work with some downright nice people. PLUS MORE


  • Generous pay + KPI bonus
  • Enjoy 50% family and friends discount across all VEL brands and Rare Bird Hotel Stays
  • Exclusive online benefits giving you a full range of benefits, rewards and perks
  • Company Pension Scheme

About Us:

The Swan at Streatley is a beautiful riverside hotel attracting visitors from far and wide as well as a great local following. With 47 individually styled bedrooms and suites, members-only gym and a riverside restaurant and terrace, The Swan also offers state-of-the-art conference and banqueting facilities and remains one of the most popular scenic locations for weddings in Berkshire and Oxfordshire.

INDHOTEL

front desk manager
The Swan- Reception

Related Jobs

All Related Listed jobs

Administrative Assistant
A J Mechanical Services Bedford, England 17436 - 26375 GBP ANNUAL Today

Are you a hard working Office Administrator looking for an opportunity to advance your career? If you have a positive attitude even in time of...

EA to CEO with LinkedIn Sourcing Expertise (Part time / Remote)
Mason Rak Remote 25000 - 30000 GBP ANNUAL Today

Working knowledge of Linked In / Sales Navigator / Recruiter licence is essential for this role. Degree qualified or equivalent, preferably in Science,

Mechanical Engineer, Data Center
Google London, England Today

As a Mechanical Engineer you design and evaluate our data center systems, identifying product requirements and contributing to research and project planning.

delivery driver
Velvet Ice Cream Fort Wayne, IN 50000 - 45000 USD ANNUAL Today

Delivery Driver (Non-CDL)
Come join our GROWING team!! Velvet Ice Cream is now hiring for a Delivery Driver...

Mortgage Proposition Manager
Shawbrook Bank London, England Today

Provide up to date market expertise and competitor knowledge (pricing, credit, process, product design) to be presented through PPC and delivered in suitable