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We are currently recruiting for a Reception Team Leader to join Front Office Team at our 5-Star super-boutique The Londoner Hotel.

Overview:

• An amazing opportunity to join our 5-Star super-boutique The Londoner Hotel as a Reception Team Leader.

• As a Reception Team Leader, you will be responsible for meeting and greeting our guest, including check and check out procedures and dealing with guest enquires.

• Supervising the reception team to ensure they exceed guest expectations.

• Ensuring a high level of customer satisfaction is delivered all times in line with our core values and standards, exceeding guest expectations.

About You:

• Previous hotel reception supervisory experience required ideally within a 4- or 5-star hotel operation.

• Previous experience of IT applications including Opera, Office 365.

• Demonstrates excellent attention to detail and customer service skills.

• Impeccable command of the English language both written and spoken.

Company Benefits Package:

• Career development opportunities in a wide of range of training programs.

• 28 days Holiday per annum [pro rata] including Bank Holidays.

• Complimentary hot meals, salad bar and beverages provided daily.

• Uniforms provided per role requirement.

• Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family.

• Discounts on food and beverage in all Edwardian restaurants, bars & spas.