front desk manager

front desk manager London, England

5 Hertford Street
Full Time London, England 44000 - 42000 GBP ANNUAL Today
Job description

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.

We are currently looking for an Assistant Reception Manager to join our Reception Team.

The additional benefits are:

  • 33 days holiday per year (including bank holidays)
  • Every Sunday off
  • Birthday day off
  • Discounted gym membership with Nuffield Health
  • Monthly well-being days with our Chiropodist and Masseuse
  • Private medical insurance with AXA
  • Cycle to Work Scheme
  • Employee Assistance Programme – Hospitality Action
  • Access to a company doctor
  • Eyecare vouchers
  • In-house industry training for eg WSET
  • Sponsored social events
  • Recommend a friend bonus of £750
  • 20% staff discount at Birley Bakery
  • Online retail discounts
  • Freshly prepared meals
The club is closed on Sundays, Bank Holidays and throughout Christmas each year.

The responsibilities of the role of Assistant Reception Manager are:

  • Ensuring the smooth and efficient running of the reception area at all times.
  • Supervising the team and ensuring the highest standard of customer service is upheld at all times.
  • To uphold the rules of the club while engaging with members in a friendly, professional manner.

The Experience & Qualifications required of the Assistant Reception Manager are:

  • Significant experience in a similar position is essential
  • Experience of working in a luxury boutique hotel, restaurant or private member’s club.
  • Ability to demonstrate and instill exceptional customer service standards

    The working hours:

    Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday.

    The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am.

    If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

    INDFOH

    front desk manager
    5 Hertford Street

    www.5hertfordstreet.com
    Mayfair, United Kingdom
    Unknown / Non-Applicable
    201 to 500 Employees
    Company - Private
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