Job description
THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.
We're powered by a global team of over 10,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it's this DNA that has supported our incredible growth.
We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.
Location: Icon 1, M90 5AA
About Online Fraud
The latest figures report 4.5 million cases of fraud in the UK alone and as payment and transaction mechanisms multiply and organisations become more complex, the risk of fraud grows. As targets become more attractive, individual fraudsters are joined by well-resourced, organised criminal enterprises.
About the Fraud Department
Come and join our fraud team in the new purpose-built ICON office in Manchester and you will be involved in all parts of the fraud process, from awareness and prevention to detection and resolution, using our award-winning in-house built fraud platform, THG Detect. Analysts, agents, investigators, data scientists and management work as a unit to find effective ways to combat fraud at THG. This team interacts with almost every other team in the business; there is never a dull moment.
Responsibilities:
- Continuously optimising the performance of automated decision making using a combination of decision rules and machine learning within THG Detect, our in-house built fraud platform.
- Effective communication of all aspects of fraud performance both within the fraud team and to C-level management.
- Identifying fraud patterns and implementing suitable solutions to prevent them.
- Identifying, scoping and implementing data pipelines and processes to improve fraud detection capabilities and automation of reporting.
- Working with Engineering teams and end-users to identify and scope improvements to the THG Detect platform.
Requirements:
- Proficient with SQL & Python
- Proficient in a data visualisation software (Tableau/Looker/PowerBI/etc)
- Experience using a variety of machine learning algorithms
- Prior experience in fraud prevention highly desirable but not necessary
- Able to communicate effectively; using data to tell a story and drive business change
Benefits:
- Competitive salary
- Onsite Doctor
- Employee discounts
- Gym Discounts
- Company bonus scheme
- Company pension scheme
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.