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Delivery excellence as a Foundation Firefighter Development Program (Recruit) Lead Instructor

To support the FSC Fire Fighter Development Program Team Leader and team members who are responsible to delivering a high-quality training experience to the FSC customers and delegates. This role is also responsible supporting the Team Leader, or in their absence, for being the conduit between the Fire Service College and Capita Learning to ensure all obligations are met in relation to the Apprenticeship Scheme. Further responsibilities include liaison with the Programming and Scheduling Team when planning resources, staff and timetable requirements, liaison with the sales team at point of sale to ensure full understanding of what is requested by the clients.

What you will be doing:

• Support the development and maintenance of a competent FFDP Training Delivery Team including full time and associate tutors .

• To support the FFDP Team Leader and assist in the manage ment of the day-to-day activity of the FFDP training team and individuals against the Directorate key performance indicators. Courses are to be delivered to the highest professional standards, in accordance with the relevant risk assessments and policies, and within the financial cost books.

• Work with the Delivery Team and Operational Assurance Manager (DTAOM) to Ensure the FSC has the appropriate teaching resources in place to address customer needs, including whole time and associate tutors.

• Working closely with the Quality Team, undertaking teaching observations, CPD with staff and involvement in standardisation meetings to achieve continuous improvement and high quality delivery.

• Support the F FDP Team Leader and the DTAOM in making recommendations to ensure that the learning environments are fit for purpose to enable all learning outcomes to be achieved.

• Assist with the establishment of, and ongoing development of the Centre of Excellence for F FDP, shaping how the FSC courses improve in quality and how they are presented to our customers.

• Assist in the Recruit ment , induct ion , train ing and the develop ment of staff, identify and nurture talent .

• Be responsible for the establishment of a clear FFDP curriculum revision programme and renewal to maintain currency against qualification standards, regulations and legislation .

• Suggest and make recommendations to ensure that innovations and changes in practice are translated in to FFDP training delivery.

What we are looking for:

• An experienced manager with experience of working in a uniformed training environment, ideally a Fire and Rescue Service.

• Experience of leading operational incidents and a good knowledge of applying the Fire Service Incident Command System is desired.

• Experience of the Fire Sector is strongly desirable. A good working knowledge of the Qualifications and Curriculum Framework is preferable.

• The post holder must work well within a team and believe in delivering an excellent level of customer service. They must be an exceptional communicator with good leadership skills and results focused.

• An understanding of commercial awareness is desirable, an eye for continuous improvement and innovation is essential. The post holder will hold a nationally recognised training qualification (AET L3 minimum), in addition to the relevant assessor awards. The ideal candidate will also either hold or achieve an Internal Verifiers award.

• Ideally, the post holder with have attained a management qualification, or will be working towards one either at level 3 or 5.

• IT competency on Microsoft office programmes is desirable (Word, Excel, and PowerPoint).

About Fire Service College:

The Fire Service College is a leading organisation for fire prevention and protection and response, providing assessed, accredited and assured fire and multi-service training for emergency service professionals globally.

With over 40 years’ experience in delivering fire and rescue training internationally, we specialise in equipping today’s firefighters and other emergency responders with the best possible skills and training to learn the latest techniques and procedures. Our unique incident ground, at one of the premier fire training venues in the world, coupled with our expert instructors, provides the opportunity for our learners to train and exercise in a realistic and challenging environment, for a learning experience that is second to none.

What’s in it for you?

• A competitive basic salary

• Free onsite Gym

• Subsidized meals

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Campus site at the Fire Service College with facilities including a gym, a restaurant and a bar alongside accommodation on site to be used when needed

• You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

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