Job description
The Patient Services Officer role is a varied role which spans a number of different work areas. The tasks below describe the type of duties appropriate for the role; however, depending on where the postholder is placed, not all of the tasks may be carried out. Experience of booking multiple series of appointments as per protocols To participate in administrative and clerical duties. To maintain confidentiality at all times To have a knowledge of a range of procedures and appointments across multiple services The postholder may undertake duties within a discrete and specialist area of the administrative function which supports the patients journey throughout the Trust.
Such work may involve data collection or data processing. Ensure an efficient service is provided whilst optimising the use of resources.