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Forecasting Analyst Manchester

Virgin Media

Full Time Manchester 34120 - 40480 GBP ANNUAL Today

Job description

Function:

Customer Support

Closing Date:

07/04/2023

As a Forecasting Analyst you'll be responsible for creating a weekly, daily and interval level 12–18-month demand forecast which drives the resourcing requirement for the dedication period in line with the agreed sourcing strategy and contractual obligations.

You'll be required to produce insight and intelligence on current demand requirements to enable the Planning Managers and Capacity Planning teams to make informed decisions on resourcing. They are also required to produce an overview of the road ahead by delivering a stable forecast which incorporates all project overlays and call reduction initiatives

So who we are

So that's what you'll get up to, but what about us?

Well, we're super proud of our history, helping communities to stay connected with oodles of top-notch products and services. We offer the full works – Broadband, TV, mobile and landline – equipping our customers out with the very latest tech.

But it's not just what we do, but why we do it that really matters.

Our mission is to become the most recommended brand, by our people and our customers. A massive part of that journey is about how we ensure that our brilliant people have a working environment in which they can truly belong and thrive. For us, it's absolutely critical that every single person can bring, and be, their whole selves at work and we're working hard every day to achieve this.

At Virgin Media O2 we're going All In, to remove bias and barriers for our people and our candidates. We're working hard to achieve bold ambitions, to help us better represent the diverse communities we serve across the UK. As an equal opportunities employer, we support and encourage you, to be your authentic self throughout your application journey.

The must haves

In order to be considered, you must have the following experience;

Experience in the telecommunications sector in a planning role
Experience with multiple statistical forecasting methods
Experience using and developing forecasting models in R or other comparable technologies
Ability to use Excel at an advanced level to design and manage complex forecasting models in a manner that ensures easy audit and transparency of such models supporting problem solving
Ability to demonstrate strong analytical skills and data visualization

The other stuff we're looking for

We'd also love you to bring;

Strong diplomatic and influencing skills
Time management and prioritisation skills

What's in it for you?

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance.

If you go on to be successful in your application, some of the many benefits you'll get are:

25 days annual leave, plus UK Bank Holidays.

A defined contribution pension scheme, run by Fidelity, matched up to 10%.

Access to wellbeing benefits such as the Unmind App, personal medical

cover (which you can opt to upgrade to cover loved ones) and critical illness cover.

Your birthday off every year, to treat yourself.

The option to buy and sell up to 5 days annual leave, to suit your personal needs.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful, are likely to include a one stage competency based interview with the completion of a Saville Wave Assessment.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.

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