Food Services Manager Liverpool, England
Job description
What you’ll be doing!
Crowne Plaza Liverpool City Centre requires a Food Services Manager to join our team immediately. We’re looking for a passionate, enthusiastic and driven individual to uphold standards and maximise revenues across our food and beverage outlets. The candidate will have strong experience in delivering high standards of service, managing all restaurant service and delivering large functions and events. The candidate will be responsible for forecasts, planning and controlling the ordering of food and beverages within The Restaurant, club lounge and meeting rooms. Working closely with the Executive Head Chef you will come up with fresh and exciting ideas to drive footfall into our city centre restaurant. As well as motivating your team to deliver exceptional service you will excite our guests with your industry knowledge and can do attitude.
Who you’ll be working for!
The Crowne Plaza Liverpool Hotel is magnificently situated in the heart of the city centre, sitting adjacent to the iconic Royal Liver Building with stunning views of the River Mersey.
Our customers choose us for a number of reasons; our quiet, central waterfront location, the convenience of guaranteed onsite car parking for all our residents, our extensive leisure facilities, “the best breakfast in town” and our professional and friendly team.
Ideally situated in close proximity to a host of major attractions in Liverpool, including the Convention Centre, Marks and Spencer Arena, Liverpool ONE retail and leisure complex, Tate Liverpool and Anfield Stadium. The Crowne Plaza Liverpool Hotel is the ideal place to start your Centre Island career journey.
There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set.
Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
Our Values
At Centre Island you’ll be joining a growing family of 9 hotels with over 600 employees. At Centre Island whether you’re working at our branded IHG hotels or our independent boutique, we deliver the brand with Centre Island Values. All our employees are engage &, enthusiastic with a Centre Island personality.
We believe our values are an integral part of our business and our teams strive to always:
- Act with INTEGRITY and CARE
- Be ENGAGED with customers and colleagues alike
- Have PASSION and take OWNERSHIP in everything they do
- Strive to be CREATIVE to continuously improve
What we offer you!
· 28 Days holiday increasing to 33 days after your 5th year of service
· Full uniform provided
· Access to IHG’s worldwide Employee Rate and Friends & Family discount schemes
· Internal Rewards programme where you can get recognised with Love 2 Shop vouchers for demonstrating great work
· Training & Development and the opportunity to work with a fast paced, customer-focused company
Main Duties and Responsibilities:
1. Manage all F&B/C&B day to day operations within budget and to highest standards
2. Identify customers’ needs on an F&B/C&B front
3. Monitor Heartbeat scores and act on any issues
4. Ensure menu’s and product offerings are up to date
5. Carry out weekly & monthly stock takes to ensure cellar is balanced
6. Recruit, train & motivate the F&B/C&B team
7. Manage a team of supervisors to ensure collaborative working
8. Establish targets, policies and procedures in the F&B/C&B department
9. Comply with H&S regulations and ensure staff are trained
10. Ensure food & beverage budget is achieved
Job Type: Full-time
Salary: £30,000.00 per year
Benefits:
- Employee discount
- Gym membership
- On-site parking
Supplemental pay types:
- Tips
Experience:
- conference manager: 2 years (required)
Work Location: In person
