food service manager Vancouver
Provincial Health Services Authority
Full Time
Vancouver
58916 - 47688 CAD ANNUAL Today
Job description
Manager, Food Services, Inter-Campus Operations
Children's & Women's Health Center
Vancouver, BC
In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Director, Food Services, the Manager is responsible for the overall planning, management, organization, and evaluation of all food service functions (including staffing, supplies, and operating budgets) in one of two assigned areas: patient or retail food services and within British Columbia Children’s Hospital (BCCH), British Columbia Women’s Hospital and Health Centre (BCW) and the British Columbia Cancer Agency (BCCA).
The Manager is responsible for building and maintaining exceptional customer relations by working in close collaboration with BCCH, BCW and BCCA leaders, and relevant departments, to ensure the efficient and effective provision of food services within these agencies. The Manager provides leadership and direction to all employees within food service operations in the areas of planning, management, organization and evaluations.
What you’ll do
- Maintains a strong working knowledge and understanding of customer requirements and expectations, ensuring that all internal and external customer requirements meet established service levels. Makes recommendations regarding current and future service adjustments.
- Establishes evaluation and feedback mechanisms for internal stakeholders to support continuous quality improvement. Assesses and evaluates current trends, recommends and implements improvements to services offered across the three organizations.
- Responsible for the hiring, orientation, training, and discipline of food service staff in accordance with PHSA policies, non-contract terms and conditions of employment or applicable collective agreements.
- Conducts regular quality assurance audits, compiles regular reports and monitors and ensures compliance with all quantity and quality controls and procedures and standards for sanitation and safety. In cooperation with Infection Control and Public Health, participates and documents procedures/results for quality control audits.
- Participates as a member in product selection committees, infection control committees, and any local Quality Assurance Committees as required. Responsible for monitoring the quality of all services provided within established and approved budgets.
- Delegates work, conducts staff performance evaluations and monitors performance to maintain daily efficiency and sanitation food service standards. Provides direction to staff through coaching, mentoring, skill and leadership development, performance and talent management.
- Creates a workplace culture that is consistent with PHSA’s culture that emphasizes the identified vision, mission and values of the organization.
- Ensures that appropriate quality and safety measures are in place and compatible with regulatory, industry and provincial standards (WSBC and WHMIS regulations), all the while ensuring achievement of cost efficiency, consistency, and standardization. Ensures compliance to food safety and infection control protocols.
- Coordinates the regular ordering of supplies as needed within each site, deals directly with suppliers either on the open market or by tender contract and group purchasing according to department and Supply Chain policies and procedures. Supervises the receiving, storage, and control of all supplies according to established standards and safety specifications. Represents the department at group purchasing and tender contract meetings and participates in ongoing product evaluation and cost comparison as part of the purchasing process.
- In consultation with the Director, plans the annual department budgets, establishes fiscal priorities and resource allocation for food services in assigned agencies. Is responsible for ongoing adherence to budget objectives for supplies, staffing, and equipment. Monitors, identifies variances and takes corrective action for approved budgets.
What you bring
Qualifications
- A level of education, training, and experience equivalent to Baccalaureate Degree in Human Nutrition, Food Science, Business Administration and/or a related discipline, plus a minimum of five (5) years' recent related managerial experience leading food services initiatives in a health care environment. Recent, related experience in Food Quality Improvement and Food Policy at a management level or an equivalent combination of education, training and experience will be a key asset. Registered Dietitian or Certified Nutrition Manager (CNM) or eligible for certification with Canadian Society of Nutrition Management (CSNM) required.
- Demonstrated ability to lead, plan, manage, implement, organize and problem solve. Demonstrated ability to communicate effectively, including collaborating within a team environment and to make presentations to groups. Demonstrated ability to function effectively in a highly dynamic environment. Demonstrated ability to be effective in an environment subject to continuous change. Working knowledge of applicable regulations, legislation and collective agreements. Computer literacy with word processing, spreadsheets and database programs.
Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-time
Wage: To Be Confirmed
Location: 4500 Oak Street, Vancouver BC
Closing date: Applications accepted until position is filled
Hours of Work: 0800-1600 (Monday to Friday)
Requisition # 146253E
Wage: To Be Confirmed
Location: 4500 Oak Street, Vancouver BC
Closing date: Applications accepted until position is filled
Hours of Work: 0800-1600 (Monday to Friday)
Requisition # 146253E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
About Provincial Health Services Authority
CEO: Dr. David Byres
Revenue: $2 to $5 billion (USD)
Size: 10000+ Employees
Type: Non-profit Organisation
Website: www.jobs.phsa.ca
Year Founded: 2001
Provincial Health Services Authority
www.jobs.phsa.ca
Vancouver, Canada
Dr. David Byres
$2 to $5 billion (USD)
10000+ Employees
Non-profit Organisation
Healthcare Services & Hospitals
2001
