Food Service Assistant Newport, Newport, Wales
Job description
Passionate about pittas?
We are Meat And Greek – we started our business journey on the street food and festival scene of Wales back in 2014 selling Greek souvlaki! We serve Greek street food – our food is simple, quality, using fresh ingredients and cooked over charcoal.
Six years and thousands of pitta’s later we managed to establish an excellent reputation and recognisable brand in Wales. We opened our first store in the Goodsheds in 2020 in Barry. In 2022 we opened our second store in the new and beautiful Newport Central Market development.
We are now looking for the right people to join us on our new journey! Is that you?
Company Benefits
Free food every shift you work
Team and company parties to celebrate life at Meat And Greek.
50% staff discount on food and drink outside of working hours.
Full inhouse training.
Food hygiene qualifications.
Uniform provided.
Shift pattern
This will vary due to business need as you will be needed during busy periods and for other staff members holiday cover. You will be given your shifts a month in advance.
Purpose and objectives of the role
What we need from you! You will be preparing and serving food to our customers. We pride ourselves in customer service, so we need you to give great, natural customer service by proactively smiling, greeting, acknowledging, and helping them. You need you to be able to work calmly and efficiently in a fast paced kitchen environment while communicating clearly among your M&G team members. Cleanliness and food hygiene due diligence will be part of your daily routine.
Main duties and responsibilities
Food preparation
You will be part of a small team, so your role will be multi-faceted and flexible. Your primary role will be to manage customer order tickets while communicating to chef, filling pitta breads and ensure food orders get to customers in a timely manner. Initiative and the ability to multi- task are key.
Cooking
You will not be strictly bound to building and serving food for customers as a small amount of cooking will be required to assist the chef during busy periods. You also will be cooking and building fries, toasting pitta breads and grilling halloumi cheese.
Waitering
There are waitering staff in the market but there will be occasions when you will need to deliver food directly to customer tables, so you must be confident and polite and ensure to ask customers that they have everything they need.
Communication
It is essential to have strong communication skills as during busy service you are constantly communicating within your team so food is prepared correctly, at a high standard and in a timely manner.
You primarily will take customer orders through an app and ticket system, however customers do come into the shop for assistance or special dietary requirements and you must be accommodating and confident when helping them.
Wrapping food for Takeaway
We have a takeaway collection service, and our takeaways are wrapped neatly before going out to customers. You will be trained in wrapping and presentation.
Food Hygiene due diligence and Cleaning
When you start with us you will be required to do a level 2 hygiene qualification, funded by us. You will also receive in house training specific to our restaurant.
Food safety duties you will undertake during your shift will be taking and recording temperatures of both food and refrigeration. And taking visual and sensory checks of food before it is cooked and before it is sent out to customers.
You will be trained and maintain a thorough knowledge of our menu and the allergens present in our food.
You will be responsible for restocking and replenishing food and drinks in fridges and ensure stock rotation protocols are followed.
Cleaning – you will be expected to keep on top of cleaning throughout the working day and to undertake a deep clean at the end of the working day, a checklist and schedule will be on hand to guide you and ensure specific cleaning duties are kept on top of.
It is necessary that you keep good personal hygiene and a tidy appearance for work.
Knowledge of company and its values
We are a small family run business, and we have built this business from the ground up. We are extremely passionate about the reputation we have built and the customer service and quality of food we put out to our customers. Give our website a read to get an idea of where it all started!
Our non negotiables
We need someone who is:
Flexible
A friendly people person
A great team player who works well with others
A good communicator
Keen to learn – with a positive attitude.
Has experience in hospitality.
Desirable but not essential.
Welsh speaker.
Job Type: Zero hours contract
Contract length: 5 months
Salary: £9.50 per hour
Benefits:
- Discounted or free food
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Newport, NP20 1FX: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 03/04/2023
Expected start date: 05/04/2023
