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Job description

The Copthorne Hotel Effingham Park is seeking an experienced and passionate Food & Beverage Manager who will be responsible for the management and running of the Food and Beverage operations across the hotel outlets, ensuring a high standard of service & providing a memorable experience to our guests.

As Food & Beverage Manager responsibilities include:

• Planning and organisation of all Food & Beverage operations on a daily basis to ensure the smooth running of the department
• Managing and training the Food & Beverage team to deliver outstanding customer service
• Communicating effectively within the management team and attending meetings, as required
• Promptly responding to guest feedback and resolving to a satisfactory outcome.
• Work within budgeted guidelines in relation to Food and Payroll and ensure effective planning and forecasting of F & B activities
• Drive upsells and sales to maximize budgeted revenue
• Participating in Duty Management shifts, as required
• Achieving Food & Beverage Key Performance Indicators

As Food & Beverage Manager the essential skills required:

• Proven strong people management experience within Food & Beverage operations
• Attentive, professional customer service skills and leading by example to all
• An experienced individual at controlling costs eg payroll, stocks
• A motivational person who is passionate about developing, coaching and nurturing the team
• Experience of processing payments (ideally on Micros) would be advantageous
• A professional approach with the ability to work well under pressure
• Due to the nature of the role, you must be willing to work evenings and weekends

About the Hotel

The Copthorne Hotel Effingham Gatwick is built around a historic country house and is nestled in 40 acres of tranquil parkland. The hotel offers spacious guest rooms, many of which provide glorious views over the gardens. Guests staying in Club rooms can enjoy exclusive ‘club benefits’ which include complimentary continental breakfast.

Our Terrace Restaurant offers innovative international cuisine and an extensive selection of fine wines. Guests can relax and unwind in our lounge bar which is adjacent to the Terrace Restaurant or enjoy the sporting action in our Sports Bar, a relaxed bar serving informal snacks throughout the day.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

• Group Personal Pension Plan
• Life Assurance
• Meals Provided on Duty
• Employee Discounted Accommodation
• Employee Discount on Food & Beverage and Hotel Restaurants
• Friends and Family, (discounted) Accommodation Rate
• Length of Service related holiday scheme
• Uniform (Laundry / Dry Cleaning for Uniform)
• Eye Care Vouchers
• Long Service Awards
• Employee of the Month / Year
• Recommend a Friend Scheme
• Complimentary Car Parking

****As well as real opportunities to develop and gain promotion within the industry.

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software

Job Types: Full-time, Permanent

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Experience:

• Food & Beverage: 1 year (preferred)

Work Location: One location

Reference ID: Food & Beverage Manager- Effingham park