Job description
Food & Beverage Assistant
About the role
Food and Beverage Assistants
Full time 40hrs per week
Permanent/Summer Season Opportunities
Salary - £22,672 + Accommodation Onsite + Subsidised Food Available
Location: Kielder Waterside, Northumberland
About the role
We are currently looking for a Food and Beverage Assistant to join our small successful customer friendly team at The Forest Bar & Kitchen at Kielder Waterside. We are fortunate to work at a site with spectacular scenery where we work together to look after our customers. You will be responsible for providing a high level of service to all customers, enhancing our customers experience whilst continually working to improve our business. Hours of work will vary during the week, covering weekends, and bank holidays.
This is an extremely exciting role working in our front of house team in our restaurant and bar at Kielder Waterside and Cafe at Tower Knowe. You will help us maximise revenue, grow profitability through providing a first-class experience for our guests. In addition, you will help give a great service for our Weddings food and beverage offer, it’s a fast-paced environment and we want to work with people who thrive on that. Fun, outgoing individuals with a real passion for food and drink. Experience as a waitress/waiter is a must have.
We can provide you with Live-In accommodation, which is an en-suite room, with a communal kitchen, with washing machine and tumble dryer. You can also benefit from our staff discount on food in the on-site restaurant and the on-site gym and spa complex too.
About you
You’ll have excellent interpersonal and customer service skills as dealing with customer is a large part of this role.
You’ll have the ability to work flexibly as this role will include a variety of different tasks and working hours including weekends, late nights and bank holidays.
You’ll be motivated to develop and drive our events and hospitality business forward and have previous experience working as waitress/waiter.
Please note – This role has been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked.
Here at Kielder Waterside, Diversity, Inclusion and Equity means bringing your full self to work. We encourage and welcome applications from all underrepresented groups, as we believe and strive for community representation within all our teams, structures and organisation.
About us
Kielder Water & Forest Park is unique. The fourth largest place in the world with Dark Sky Status, Northern Europe’s largest man-made lake and England’s largest working forest. It’s the best place for an escape to the great outdoors.
As well as our location, our people are what makes us who we are. Many employees within our onsite teams have lived in the area for years and know everything there is to know about what you can do and see and the history. Their knowledge is unrivalled and proves invaluable to visitors.
Kielder Waterside sits within the larger Kielder Water & Forest Park. The Park is ran by a number of stakeholders and partners. Our aim is to give you the visitor the most special and unique trip you can have.
Our values
Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.
Our values are:
Results Driven
Ethical
Customer Focused
Innovative
One Team
Colleague benefits
We’re the great company we are because of you – our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.
To find out more about our benefits, see our benefits booklet attached to this advert.
Eyecare
Discounted Medicals
Employee Assistance Programme
Cycle2work
Buying & selling annual leave
Long service awards
Salary sacrifice car scheme
Computer
Loans
Award winning wellbeing site
NWG savings scheme
Company pension scheme
Pre-retirement workshops
Life assurance
Christmas savings club
Discounts & cashback offers
Qualification loan