Food and Beverage Team Member Hunstanton, England
Job description
Food & Beverage Team Member
Job Purpose
If you are an enthusiastic and energetic individual who wants to be a part of an amazing Food & Beverage team, then we would love to hear from you.
This role is customer focused within a fast- paced environment, you will therefore have excellent customer service and outstanding communication skills.
The business
Searles Leisure Resort is a part of the Searles Leisure Group. Searles is a family run company and has grown over the years into a highly successful business. The Resort consists of over 360 Owners, 150 hire fleet and over 200 tourer and tent pitches and is based south of Hunstanton. There are many facilities at Searles, including a large Clubhouse and Restaurants, indoor and outdoor swimming pools, and an 18- and 9-hole golf course. Searles is graded 5 stars by Visit England and is the Norfolk and Suffolk Camping/Glamping and Holiday Park winner for 2020.
Heacham Manor Hotel is also part of the Searles Leisure Group. Heacham Manor Hotel welcomes Golfers, Hotel Guests looking for a tranquil country getaway, weddings, events and much more making it one of the leading 3-star Hotels in the area.
Hourly: National Minimum wage. We pay £9.90 per hour - rising to £10.42 from April 2023
Contract & Hours of Work
Permanent, 36- hours per week (yearly average) including weekends and bank holiday working.( 20 hours in Searles Leisure resort and 16 hours in Heacham Manor Hotel)
Please note, we are a 7-day a week operation in the peak periods. Some shifts will include, split shifts, weekends, and some public / bank holidays on a rota basis.
Company Benefits
- Free Use of Company facilities including Clubhouse, Children's Sidney Soft Play, Swimming Pools, Splash Pool & Gym.
- Discounts in Searles Leisure Resort Food & Beverage Outlets.
- Discounts at The Mulberry Restaurant at Heacham Manor Hotel.
- Discounts on Golf Memberships.
- Discounts at the Princess Theatre.
- Offers on accommodation at Searles Leisure Resort and Heacham Manor Hotel.
Job responsibilities
· Engaging with the customers, providing excellent customer service.
· Serving Food and Drink, across different outlets on the resort, in line with the principles of the 8 steps of service.
· Ensure the Food & Beverage areas are prepared, clean and fully set for service as detailed by the procedure.
· Maintain a clean and tidy work area at all times.
· Assist with sorting deliveries as required.
· To follow the relevant Company and Department Procedures and adhere to all Food Hygiene and Health & Safety requirements.
· To maintain knowledge of the complete menu including daily specials, and any special events within the establishment.
Requirements
· Full valid Driving Licence for UK (Desirable)
· Flexible Schedule, for Working hours.
· Computer literate
· Previous Experience within a similar setting desirable but training will be given.
· Food Hygiene Certificates (Desirable)
· Excellent Customer Service
Personal attributes
· Teamwork skills and the ability to act as the public face of the business.
· Organised
· Enthusiastic and Energetic Team Player
· Strong Work Ethic
· Good Timekeeping Skills
· Works well in a fast-paced environment.
· Polite and well-mannered with good communication skills
Job Types: Full-time, Permanent
Salary: From £9.90 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Sick pay
Day range:
- Holidays
- Weekend availability
Shift:
- Day shift
Ability to commute/relocate:
- Hunstanton: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available to work on weekends and bank holiday?
- Do you have a Food Hygiene Certificate ?
Work Location: One location
