Food and Beverage Manager - Crowne Plaza Docklands London, England
Job description
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey...
A DAY IN THE LIFE OF A FOOD AND BEVERAGE MANAGER AT CROWNE PLAZA DOCKLANDS
What you'll be doing...
Reporting to the Operations Manager, as Food and Beverage Manager you will be responsible for the food and beverage operation, overseeing the restaurant, bar and conference and banqueting departments. You will lead, motivate, and inspire your team in meeting and exceed guest expectations. This is a hands-on management role, leading from the front. We are looking for candidates with strong all-around skills in and knowledge of quality food and beverage operations. You must be able to drive revenues and manage budgets effectively. The successfully recruited Food and Beverage Manager will have had previous experience within the same capacity role. Able to run weddings and events and all aspects of the food service. Have the proven ability to manage all aspects of profitability and margin control.
As Food and Beverage Manager you must be self-motivated and be an inspirational leader, who believes in delivering the best possible standards in guest service, continually leading your team by example. The role requires excellent interpersonal skills to handle guest complaints and providing departmental performance.
Your key areas responsibility will include:
- Lead and manage the Food and Beverage team
- Monitoring and maintenance of required KPI’s, including beverage gross profit margins and staff cost.
- Manage and demonstrate high-quality guest care within the team to meet the service requirements of the hotel.
- Lead and create a team environment which promotes good employee morale and ensures a high level of commitment and pride in the hotel.
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
To succeed in the role of Food and Beverage Manager, you will need the following qualities and skills.
The ideal candidate is an individual who cares about providing excellent service to our guests and who can use their intuition and creativity to deliver a wondrous experience for everyone. Has an excellent customer focus, organisation and methodical approach is paramount with this role in order for the team and hotel to be successful. Experience within a similar environment is preferable.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [email protected].
#LifeatRBH
Crowne Plaza London Docklands – Excel is a great urban hideaway in the heart of London's thriving Docklands area. Located only 5 minutes' walk from the Docklands Light Railway station, it's an ideal base for visiting the city's many attractions.
Emirates Airline Cable Cars are located just next to the hotel, making for a fun and convenient form of travel or just a high flying experience with spectacular views of London. The hotel's restaurant with al fresco terrace dining and swimming pool and health club give you those much needed comforts after a hard days shopping and exploring.
