food and beverage manager London, England
Job description
What you'll be doing:
Head of Food and Beverage Operations
50-60K Basic
On-going training & development
Medicash – Healthcare benefits, including dental, optical and therapy treatments. (Includes up to four dependent children)
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts - Up to 55% off cinema tickets
Health & wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
Travel discounts - Discounts for holiday companies such as TUI and Expedia
Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards. Many of the Shopping Cards can be reloaded, and some can be used online to double your savings with existing online offers
Meals on duty
Travel Loan (after 3 months service)
Vodafone discounts
Employee Assistance Programme
3 days additional leave, following return from Maternity
Day off for Babies first birthday
Holiday Purchase scheme
Professional subscriptions
The Residence
Opening late 2023 at The O 2 , The Residence will offer members a premium experience with panoramic views of the stage and a first-of-its-kind retractable viewing platform ‘The Walkway’
A £7 million investment, the new 300-person capacity space will bolster the venue’s sell out premium offering, giving business and consumer members exclusive access to a variety of stylish lounges, vibrant bars and exquisite dining spaces
Overall Purpose of the Role
Within The Residence the Head of Food and Beverage Operations is responsible for managing service, quality control and ensuring a consistent F&B experience is executed under the direction of the Deputy General Manager. The Head of F&B operations will oversee daily / weekly / monthly delivery of events and ensure optimal guest and staff experience is executed.
The Head of Food and Beverage Operations is responsible for maximizing sales and revenue through building relationships with each customer. Understanding and implementing opportunities that drive efficiency and effective process. The role will be largely responsible for service standards, elevating member/guest experience, recruitment, training and oversight of staff scheduling.
Key Accountabilities
Influential leader who proactively manages operations in conjunction with the Deputy General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets
Passionate about client service and articulate in communicating and interacting with members, guests, and staff to preserve excellent levels of internal and external customer service
Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods, and continuously make necessary improvements
Proactive in identifying customers’ needs and responsive in developing action plans that enhance experiences
Drive transparency and open channels of communication that foster team awareness, ownership, and accountability with emphasis on motivation and teamwork
Who we are:
Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland . It is the market leader in the provision of legendary food and drink experiences at some of the UK’s most significant sporting, arena, and leisure venues.
Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.
As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse , Payne and Gunter , and Lime Venue Portfolio .
Website https://levy.co.uk/
LinkedIn Levy UK
Twitter @Levy_UK
Instagram @Levy_UK_ Ireland
Facebook @Levy_UK
Levy UK + Ireland is a sector of Compass Group UK and Ireland which is part of Compass Group Plc, the world's leading foodservice company. We specialise in providing food, vending and related services on our clients' premises. The company operates across the core sectors of Business + Industry, Defence, Offshore + Remote Site, Healthcare, Education, Sports + Leisure and Vending with an established brand portfolio.
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Compass Group UK+
