Job description
Job Ref: BES4595 Branch: Waverley Castle Location: Waverley Castle, Melrose Salary/Benefits: Competitive Salary Contract type: Temporary/Seasonal Hours: Full Time Posted date: 12/10/2023 Closing date: 14/11/2023 Who are we? Coast Country Hotel Collection is a family of over 30 hotels in the UK, operated by Bespoke Hotels, the UK’s largest independent hotel group. Join our exceptional team We are currently looking for exceptional people to join our team and have a great opportunity for a Food and Beverage Assistant. As a Food and Beverage Assistant you will support with the day to day running of the Food service areas and bars to ensure a high level of service is offered to guests. Key Responsibilities of the role: To serve food and drinks to guests, ensuring requests and queries are responded to in a timely and friendly manner To communicate and work effectively within a team to ensure every guest leaves with the desire to return Ensure all cash, charges, floats and till procedures are carried out correctly (attention to detail is key) To maintain the cleanliness of all public areas Requirements of the role: A warm and friendly personality Commitment to delivering high levels of customer service Good teamwork skills - we want work to be fun for all of our employees Have a genuine interest in providing hospitality to our customers To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role) What do we offer? Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels Food and Beverage discounts at all our hotels On-going incentives and rewards Opportunities to move between hotels and grow with the group Meals on duty More about us: Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British – fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values. Welcome to the Waverley Castle Hotel The majestic Waverley Castle Hotel is just a mile from the centre of Melrose. Set in five acres of parkland, in the Scottish Borders the hotel offers the perfect base from which to explore its incredible surroundings. Guests enjoy wonderful views of the Eildon Hills, with plenty of opportunities for walks down to the River Tweed. Waverley Castle Hotel is the ideal place to unwind, rejuvenate and explore a historic and fascinating area of Scotland, 38 miles south of Edinburgh and close to the border with England. The hotel has 77 comfortable, well-appointed bedrooms, all of which come complete with facilities such as a flat screen TV, en-suite bathroom, hairdryer, desk and housekeeping services. Choose from a range of rooms, including single, double and twin rooms. Larger rooms are also available on request. Explore Melrose Scottish Borders The Scottish Borders are well known as the gateway to Scotland. If you’re searching for hotels in Melrose Scottish Borders, you won’t be disappointed by Waverley Castle Hotel. This hotel is situated in prime position on the Scottish Borders, and is a great base from which to explore everything the local area has to offer. The Scottish Borders are renowned for their turbulent past, but today the area offers a far more relaxing experience. Get back to nature in the nearby forests and hills, and immerse yourself in a truly incredible setting. There’s plenty to explore in the local area, from charming local towns and villages, to historic houses, castles and abbeys. Outdoor enthusiasts will love the range of sports on offer too, from walking and golf to fly fishing and shooting. Eildon Restaurant at Waverley Castle Hotel The on-site Eildon Restaurant serves breakfast, lunch and dinner, and also boasts beautiful views over Eildon Hills. The traditional menu includes all the old favourites, and a team of chefs are on hand to cater to all guests’ dietary requirements. Waverley Castle Hotel has a bar, lounge and games room. The hotel provides regular live entertainment, including musicians, cabaret acts and comedians and Scottish Pipers. Business meetings and conferences can also be accommodated. The venue is well equipped for corporate events such as team-building days.