Job description

Full Job Description

Role : Food & Beverage Assistant

As a Food & Beverage Assistant, your focus is to create positive and memorable experiences for guests. Through the delivery of Outstanding guest experience, you will be responsible for providing an efficient and effective breakfast service.

What’s in it for me?

Worldwide employee discount at Marriott Hotels.

F&B discounts and £45 rooms at all Axiom Hospitality Hotels (yes, this includes our 4- and 5-star hotels in London!)

Yearly complimentary Axiom Xcape stayover after one year of service

28 days holiday including bank holidays (pro-rata for part-time) increasing by 1 day each year of service up to a maximum of 33 days

Discounts across retail, restaurants, events and more, through our Hapi Hub benefits portal

Access to our Employee Assistance Line to support your Mental Health and Wellbeing

A growing team with great training, progression, and promotion opportunity

Refer a Friend scheme

What will I be responsible for?

To promote a culture that anticipates customer needs wherever possible, and to react to these to enhance customer satisfaction

Supporting the achievement of quality and guest satisfaction goals

Respond positively to all guest questions, complaints and/or requests to ensure a high level of satisfaction

Keeping your knowledge up-to-date, enabling you to make recommendations to guests

Assisting the F&B Supervisor with inspiring and leading the Food and Beverage Team, inspiring passion and creativity and a care for the customer across the team

Performing cleaning tasks, temperature checks, preparing the breakfast buffet, clearing tables, etc.

Is this Food & Beverage Assistant role right for me?

Results focused with an overwhelming desire to succeed.

A passion for the Food and Beverage industry and keeping up-to-date with trends.

Highly self-motivated, confident, decisive and able to work with limited supervision.

Innovative and forward thinking.

Having these core skills will put you one step further to joining Axiom Hospitality!

At Axiom Hospitality we offer our people a world of opportunity.

At Axiom Hospitality, we drive the performance of hotels in prime locations to deliver value to our investors and owners.

At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations.

We are proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills.

Job Types: Part-time, Permanent

Salary: £11.50 per hour

Day range:

• Weekend availability

Work Location: In person